Blair Embry
El Paso,TX
Summary
Dedicated Customer Service professional with proven multitasking abilities, who is committed to providing customers with an excellent customer service experience.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
GC Services
12.2021 - 06.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provided customers assistance with connecting, disconnecting, and transferring their electrical service.
- Answered inbound calls in a fast paced environment.
- Assisted customers with bill reviews, and billing concerns.
Customer Service Representative
GC Services
06.2017 - 06.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customers calls promptly and efficiently.
- Updated account information to maintain customer records.
- Assisted customers with scheduling pickups for freight shipments.
- Assisted customers with locating shipments.
- Answered billing questions.
Education
High School Diploma -
Montwood High School
El Paso, TX06.2012
Skills
- Complaint Resolution
- Conflict Resolution
- Can type 54 WPM
- Ability to quickly adapt in a constantly changing environment
Timeline
Customer Service Representative
GC Services
12.2021 - 06.2023
Customer Service Representative
GC Services
06.2017 - 06.2018
High School Diploma -
Montwood High School
Similar Profiles
Cherelle HallCherelle Hall
CSR - Customer Service Representative at GC SERVICESCSR - Customer Service Representative at GC SERVICES
Brittany RiggsBrittany Riggs
Call Center Collection Agent at GC ServicesCall Center Collection Agent at GC Services
John RandelJohn Randel
Collections Agent at GC ServicesCollections Agent at GC Services
Veronica L. StovallVeronica L. Stovall
Recovery Analyst at GC ServicesRecovery Analyst at GC Services
Megan QuianMegan Quian
Tutor at Friends And Family MembersTutor at Friends And Family Members