Hi, I’m
Blair Gemmel
Canton,OH
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Motivated paralegal student seeking an internship in a law office environment to gain hands-on experience. Outgoing and friendly with a strong drive to succeed.
Overview
6
years of professional experience
Work History
Royal Docks BrewingCanton, OH
Event Bartender
10.2022 - Current
Job overview
- Stocked bar with beer, wine, liquor, and related supplies.
- Poured wine, beer, and cocktails for patrons.
- Talked easily with patrons to build rapport and earn repeat business.
- Advertised, marketed, and recommended drink options to guests.
- Monitored patron alcohol consumption to encourage safety.
- Set up banquet bars, stocked all supplies, and assembled arrangements for each event.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Shale Craft CoffeeNorth Canton, OH
Barista/Shift Leader
07.2022 - 10.2023
Job overview
- Prepared and served coffee, espresso drinks, blended coffees, and teas.
- Maintained a calm demeanor during high-volume periods and special events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean and organized workspace, enabling coworkers to locate resources and products.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Supervised and led employees to maintain productivity and customer service levels.
- Delegated tasks to employees and monitored activities and task completion.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Shale Brewing CompanyCanton, OH
Bartender/General Manager
02.2021 - 07.2022
Job overview
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware, and utensils.
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures, and guest experiences.
- Emphasized customer-focused approach, delivering a local neighborhood restaurant environment centered on building customer loyalty.
- Encouraged patron loyalty by emphasizing a customer-focused approach by staff.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Resolved and investigated complaints regarding service, food quality, and accommodations.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
Cultured Coffee and WafflesCanton, OH
Barista/Manager
08.2017 - 03.2020
Job overview
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
- Supported store manager with recruiting, interviewing, and hiring baristas.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Reconciled daily transactions, balanced cash registers, and deposited the restaurant's earnings at the bank.
- Delegated work to staff, setting priorities and goals.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
Education
Kent State UniversityKent, OH
Bachelor of Arts from Paralegal Studies
12.2023
Kent State UniversityKent, OH
Associate of Arts from General Studies
12.2021
Skills
- Outstanding Customer Service
- Staff Training
- Professional Service Standards
- Honest and Dependable
- Anticipating Guest Needs
- Teamwork and Professionalism
- Craft Beer Expertise
- Engaging Customers
- Calm and Composed
- Handling Difficult Customers
- Relationship Building
- Multitasking and Prioritization
- Collaboration and Teamwork
- Drawer Balancing
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Event Bartender
Royal Docks Brewing
10.2022 - Current
Barista/Shift Leader
Shale Craft Coffee
07.2022 - 10.2023
Bartender/General Manager
Shale Brewing Company
02.2021 - 07.2022
Barista/Manager
Cultured Coffee and Waffles
08.2017 - 03.2020
Kent State University
Bachelor of Arts from Paralegal Studies
Kent State University
Associate of Arts from General Studies
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