Part-time business management college student with exceptional communication skills and an interest in business administration and human resources, ready to develop a relevant career foundation.
Overview
6
6
years of professional experience
Work History
Trainer
Tutu Tales Productions
08.2018 - Current
Improved employee performance by designing and implementing effective training programs.
Enhanced trainee engagement through interactive workshops and hands-on activities.
Developed customized training materials for various types of bookings, ensuring relevance to the target audience.
Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
Attended various training programs and performance workshops to improve skills and general knowledge of the company and its operations.
Provided feedback to trainees using positive and effective communication to ensure all clients receive a high-quality entertainment experience.
Character Performer
Walt Disney World Resort
05.2019 - Current
Achieved increased guest satisfaction through consistent, high-quality performances in character roles.
Ensured safety standards were met and executed by following company procedures and policies as well as operating guidelines.
Provided an excellent experience for all guests in attendance by performing in daily entertainment offerings across property-wide venues.
Collaborated/partnered with fellow performers, coordinators, leaders, and other lines of business to provide high-quality entertainment throughout the Walt Disney World Resort.
Addressed challenges quickly and efficiently by collaborating to ensure a positive and seamless guest experience for all.
Performed in multiple parks, resorts, and venues across Walt Disney World while upholding the highest safety, courtesy, and efficiency standards in all locations.
Managed fast-paced meet and greet interactions by responding to guests' questions in a timely manner, organizing stanchions and other elements of the specific location, and communicating effectively regarding weather and other pertinent information to maintain the safety of all cast members.
Professional Vocalist
Orlando Dinner Entertainment
11.2022 - Current
Captivated audiences by delivering emotionally engaging and authentic performances in various productions.
Collaborated with directors, producers, and fellow actors to develop compelling characters and storylines.
Enhanced overall production quality by contributing creative ideas during rehearsals and script readings.
Tailored performances to client preferences, providing memorable entertainment experiences for audiences of all ages and backgrounds.
Skillfully portraying the personality of a character while performing stunts.
Education
Associate of Science - Business
Valencia College
Orlando, FL
High School Diploma -
Bethlehem Central High School
Delmar, NY
06.2016
Skills
Customer Needs Assessment
Talent management
Performance Evaluation
New Hire Training
Self-Motivated Work Ethic
Team motivation
Assessing qualifications
Public Speaking
Client Relationship Management
Confidentiality handling
Timeline
Professional Vocalist
Orlando Dinner Entertainment
11.2022 - Current
Character Performer
Walt Disney World Resort
05.2019 - Current
Trainer
Tutu Tales Productions
08.2018 - Current
Associate of Science - Business
Valencia College
High School Diploma -
Bethlehem Central High School
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