Blair Parham
Walton Hills
Summary
Ambitious professional with a focus on exceeding the staffs and customers' expectations through the will to go above and beyond the standards. Learning from every experience to ensure that my career stays on the right path. While understanding that every action can drive an organization to success, using teamwork as a tool and realizing that there is one mission to develop customer loyalty and consistent satisfaction.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
Town Managment LLC
The Bingham Apartments
09.2023 - Current
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Completed annual rent calculations using housing database software.
- Coordinated appointments to show marketed properties.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Responded to requests and scheduled appointments for property showings.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Assistant Property Manager
Integra Affordable Management
Richmond Heights, OH
09.2021 - Current
- Experienced and technically fluent at rent manager, I love leasing and DLS programs
- Created work orders and distribute between maintenance techs
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Entered checks and money orders for rental payments, adjusted errors in accounts
- Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
- Processed current tenants renewals, notice to vacate and transfers
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
Leasing Agent
AIY Properties
Akron,OH
04.2019 - 09.2021
- Provided Excellent Customer Service
- Operate daily tasks through DLS lead generator
- Microsoft office (word, excel, email)
- Kept meticulous records of correspondence between management and tenants.
- Developed work documents for daily tasks
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Fair housing compliant
Sales Consultant
Airport Infiniti
11.2017 - 01.2019
- Performed negotiations with clients
- Cooperated with other departments to ensure customer satisfaction
- Compare and contrast competitive brands.
Education
Associate of Business - Hospitality Management -
The University of Akron
Akron, OH08.2011
Skills
- Payment collection
- Tenant conflict resolution
- Lease administration
- Property maintenance
- Time Management
- Accounting Receivable
- Cash Handling
- Closing Techniques
- Video Surveillance
- Payment Collection
Timeline
Leasing Consultant
Town Managment LLC
09.2023 - Current
Assistant Property Manager
Integra Affordable Management
09.2021 - Current
Leasing Agent
AIY Properties
04.2019 - 09.2021
Sales Consultant
Airport Infiniti
11.2017 - 01.2019
Associate of Business - Hospitality Management -
The University of Akron