Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesManager
Blair Robinson

Blair Robinson

Wilmington,Delaware

Summary

Dynamic sales associate with proven expertise at AutoZone in building customer relationships and enhancing satisfaction through exceptional service. Skilled in cash handling and inventory control, I consistently met performance standards while fostering teamwork and collaboration. My outgoing personality and problem-solving abilities contributed to a welcoming store environment and repeat business.

Overview

4
4
years of professional experience

Work History

Sales Associate

AutoZone
02.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Commercial Driver

Warehouse Worker

Amazon
11.2021 - 02.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as number of pounds.
  • Maintained clean workspaces by enforcing strict guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Education

Associate Degree - Automotive Engineering

Delaware Technical Community College
DE

High School Diploma - Business Administration And Management

Alexis I. DuPont High School
50 Hillside Rd Wilmington, DE 19807 United States
06.2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Outgoing personality
  • Cash handling
  • Relationship building
  • Flexible schedule
  • Money handling
  • Verbal/written communication
  • Client service
  • Stocking and receiving
  • Store opening and closing
  • Sales expertise
  • Customer needs assessment
  • Sales strategies
  • Complex Problem-solving
  • Meeting deadlines
  • Retail store operations
  • Cleaning techniques
  • Inventory control
  • Merchandise display
  • Display setup
  • Brand promotion
  • Negotiation tactics
  • Relationship selling
  • Sales trends
  • Shipment processing
  • Fraud detection
  • Calm demeanor
  • Financial records oversight
  • Financial records analysis
  • Positive and professional
  • Hospitality and accommodation
  • Excellent communication skills

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Sales Associate

AutoZone
02.2023 - Current

Warehouse Worker

Amazon
11.2021 - 02.2023

Associate Degree - Automotive Engineering

Delaware Technical Community College

High School Diploma - Business Administration And Management

Alexis I. DuPont High School

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Blair Robinson