Reliable, compassionate individual seeking an entry level nursing position. Proven ability to build positive rapport with patients, family members, and other medical professionals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
After-Hour Staffing Manager
Cascade Health Services
03.2022 - Current
Part-time After-hour remote position promoting staffing in long-term care facilities, hospitals, and clinics
Strategically schedule planning to ensure adequate talent in the right positions
Correctly post openings and needs to the correct location for optimum coverage
Intake new needs from facility management and coordinate with all staff
Team Lead
Walmart
01.2019 - 01.2021
Directed and guided members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service; ensuring customer needs, complaints, and issues are successfully resolved within company guidelines and standards
Answered all questions and provided necessary information to customers and associates.
Trained new team members by relaying information on company procedures and safety requirements.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
ASSISTANT MANAGER
WALMART
09.2011 - 06.2019
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained clean, safe, and organized store environment to enhance customer experience.
Developed strong working relationships with staff, fostering positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
ADMINISTRATIVE ASSISTANT
RD NEWELL & ASSOCIATES
02.2007 - 09.2011
Provided executive-level administration support
Liaison between all impacted departments to ensure proper communications and reporting practices.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
CERTIFIED NURSING ASSISTANT
FITZGIBBON HOSPITAL
01.2007 - 03.2009
Worked daily with medical technology, billing software and charting.
Supported needs of twelve residents Memory Care Unit.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Licensed Practical Nurse -
CASS CAREER CENTER
Harrisonville, MO
06.2024
Master of Accounting and Financial Management -
KELLER GRADUATE SCHOOL OF MANAGEMENT
Kansas City, MO
06.2015
MBA -
KELLER GRADUATE SCHOOL OF MANAGEMENT
Kansas City, MO
12.2012
BS IN TECHNICAL MANAGEMENT in ACCOUNTING -
DEVRY UNIVERSITY
Kansas City, MO
10.2010
Skills
Collaborative team work
Customer Service
Staffing processes
Onboarding Processes
Training and Development
Employee Communications
Strategic Planning
Talent Acquisition
Communications management
Certification
Young Professional of the Month, 08/01/23
Dean’s List, 2007
Timeline
After-Hour Staffing Manager
Cascade Health Services
03.2022 - Current
Team Lead
Walmart
01.2019 - 01.2021
ASSISTANT MANAGER
WALMART
09.2011 - 06.2019
ADMINISTRATIVE ASSISTANT
RD NEWELL & ASSOCIATES
02.2007 - 09.2011
CERTIFIED NURSING ASSISTANT
FITZGIBBON HOSPITAL
01.2007 - 03.2009
Licensed Practical Nurse -
CASS CAREER CENTER
Master of Accounting and Financial Management -
KELLER GRADUATE SCHOOL OF MANAGEMENT
MBA -
KELLER GRADUATE SCHOOL OF MANAGEMENT
BS IN TECHNICAL MANAGEMENT in ACCOUNTING -
DEVRY UNIVERSITY
Young Professional of the Month, 08/01/23
Dean’s List, 2007
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