Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Blaise McGinness

Frostproof

Summary

Dynamic Claims Specialist with a proven track record at GEICO, excelling in claims processing and customer service. Leveraged critical thinking and effective communication to enhance client satisfaction and resolve complex claims. Skilled in documentation review and time management, consistently achieving positive outcomes in high-pressure environments.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Claims Specialist

GEICO
2025 - Current
  • Reviewed insurance claims for accuracy and completeness.
  • Assisted in processing claims using proprietary software systems.
  • Communicated with clients to gather necessary documentation for claims.
  • Provided support in evaluating claim eligibility based on policy guidelines.
  • Maintained organized records of claims and correspondence for future reference.
  • Adapted quickly to new tools and processes within the claims department.
  • Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
  • Settled complex claims fairly by applying critical thinking, negotiation skills, and detailed knowledge of insurance policies.
  • Handled high-pressure situations with professionalism and composure, consistently achieving positive outcomes for both clients and the organization.

Activities Coordinator

Westgate River Ranch
2022 - 2024
  • Organized and facilitated daily recreational activities for guests, enhancing their overall experience.
  • Collaborated with team members to develop engaging programs tailored to diverse audiences.
  • Managed scheduling and logistics for events, ensuring smooth execution and participant satisfaction.
  • Assisted in training new staff on activity procedures and guest interaction protocols.
  • Monitored feedback from participants to continuously improve program offerings and engagement levels.
  • Implemented safety measures during events, prioritizing guest well-being and compliance with regulations.
  • Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.

Dish Washer

Wild Turkey Tavern
2022 - 2023
  • Operated commercial dishwashing equipment to maintain efficient kitchen workflow.
  • Cleaned and sanitized dishes, utensils, and kitchen tools ensuring compliance with health standards.
  • Assisted in maintaining inventory of cleaning supplies and notifying management when restocking needed.
  • Collaborated with kitchen staff to ensure timely delivery of clean dishes during peak service hours.

Education

Frostproof Middle Senior High School
Frostproof, FL
05.2023

Skills

  • Claims
  • Claims processing
  • Claims investigation
  • Verbal communication
  • Documentation review
  • Time management
  • Decision-making
  • Critical thinking
  • Customer service
  • Data entry software
  • Marketing
  • Excellent communication
  • Organizational skills
  • Problem-solving abilities

Certification

All lines adjuster insurance license for all states except for Massachusetts

Timeline

Claims Specialist

GEICO
2025 - Current

Activities Coordinator

Westgate River Ranch
2022 - 2024

Dish Washer

Wild Turkey Tavern
2022 - 2023

Frostproof Middle Senior High School

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