Experienced Sales Associate dedicated to maximizing sales results in fast-paced environments. Demonstrated ability to handle customer complaints, provide outstanding customer service, and efficiently restock inventory.
Overview
4
4
years of professional experience
Work History
Server
T-bones Steakhouse
Ladonia, AL
06.2024 - Current
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Accurately recorded orders on cash register and point-of-sale system.
Maintained records of transactions made during shift as required by law or company policy.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Handled money transactions accurately while following company procedures for handling cash payments.
Followed health safety guidelines when preparing and serving food products.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Operated POS terminals to input orders, split bills and calculate totals.
Provided exceptional service to high volume of daily customers.
Head Barback
Ignite Sports And Fitness
Columbus, GA
06.2021 - 08.2024
Assisted bar staff with stocking and organizing bar supplies.
Ensured a clean, safe, and organized work area for bartenders by regularly sanitizing surfaces and equipment.
Managed the proper disposal of all glassware, bottles, and other bar waste materials.
Performed daily maintenance tasks such as changing kegs, cleaning taps, and restocking ice bins.
Maintained an inventory of all liquor, beer, wine, spirits, non-alcoholic beverages and related items needed for the bar operation.
Greeted customers entering the establishment in a friendly manner while ensuring that their orders were taken quickly and efficiently.
Set up drink stations before each shift to ensure that necessary supplies were readily available throughout service hours.
Sales Associate
Lowe's
Tullahoma, TN
10.2023 - 05.2024
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Restocked shelves as needed to ensure sufficient inventory levels.
Conducted inventories on a regular basis to track stock levels.
Handled customer complaints in a professional manner.
Tracked sales performance metrics to identify trends in the market place.
Developed promotional strategies to increase sales volume.
Attended weekly team meetings to review performance goals and objectives.
Suggested ideas for improving store operations and increasing profits.
Maintained cleanliness of store environment including floors, windows, displays.
Helped customers find specific products, answered questions, and offered product advice.
Answered incoming telephone calls to provide store, products and services information.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Busser
Texas Roadhouse
Columbus, GA
01.2021 - 03.2021
Provided quick and efficient clearing of tables between courses.
Bussed and reset tables in an orderly fashion.
Assisted servers with stocking supplies, setting up for service and cleaning duties.
Maintained cleanliness of restaurant dining area throughout shift.
Replenished napkins, condiments, silverware and glassware as needed.
Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
Took initiative to help others whenever necessary.
Provided assistance to other bussers or waitstaff when needed.
Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
Education
High School Diploma -
Smiths Station High School
Smiths Station, AL
05-2033
Some College (No Degree) - Physical Therapy (Pre-Physical Therapy)
Motlow State Community College
Tullahoma, TN
Skills
Team member support
Supply Restocking
Sales expertise
Check payment processing
Item promotion
Calm Demeanor
Exceptional customer service
Strong Work Ethic
Menu Memorization
High-volume dining
References
References available upon request.
Timeline
Server
T-bones Steakhouse
06.2024 - Current
Sales Associate
Lowe's
10.2023 - 05.2024
Head Barback
Ignite Sports And Fitness
06.2021 - 08.2024
Busser
Texas Roadhouse
01.2021 - 03.2021
High School Diploma -
Smiths Station High School
Some College (No Degree) - Physical Therapy (Pre-Physical Therapy)