Motivational leader and organizational problem-solver using team building and customer service skills. Focused on using training, and monitoring to maximize employee engagement and performance.
Highly-motivated employee with desire to take on new challenges.
Strong worth ethic, adaptability and great communication skills.
Is able to work effectively unsupervised and learn new skills quickly.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving everyone a positive experience.
Hardworking and reliable Employee with an strong ability in communication skills. Offering mindfulness and positivity.
Overview
3
3
years of professional experience
Work History
Salesperson
Cutco Cutlery
Troy, MI
06.2023 - 08.2024
Analyzed customer feedback to identify areas of improvement in product offerings.
Resolved customer complaints promptly and efficiently.
Provided personalized service to build relationships with customers.
Performed regular follow-ups with clients to ensure satisfaction with purchases.
Collaborated with team members to develop effective sales plans.
Coordinated delivery schedules with vendors for timely shipment of goods.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Manager
Wendy's
Romeo, MI
11.2021 - 01.2023
Completed thorough opening, closing and shift change functions to maintain operational standards.
Resolved customer inquiries and complaints requiring management-level.
Remained calm and professional in stressful circumstances and effectively worked tense situations.
Monitored staff performance and addressed issues.
Reviewed employee performance and provided ongoing feedback and coaching to increase performance.
Recruited and trained new employees to meet job requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.