Blake Beasley
Plainfield,IN
Summary
Dynamic Network Maintenance Technician with proven expertise at the Indiana Office of Technology in LAN/WAN management and network troubleshooting. Recognized for enhancing network performance and reliability while delivering exceptional customer support. Skilled in router and switch configuration, with a strong commitment to collaboration and efficiency in resolving technical issues.
Overview
17
17
years of professional experience
Work History
Network Maintenance Technician
Indiana Office of Technology
Indianapolis, IN
08.2021 - Current
- Conducted routine network maintenance and troubleshooting of hardware and software systems.
- Assisted in implementing network upgrades to enhance performance and reliability.
- Monitored network performance metrics to identify areas for improvement.
- Collaborated with team members to resolve connectivity issues efficiently.
- Provided technical support to users, addressing inquiries and resolving issues promptly.
- Provided exceptional customer support by quickly responding to service requests and resolving connectivity issues in a timely manner.
- Monitored vendor relationships for optimal pricing on hardware components while maintaining high-quality standards.
- Managed inventory of spare parts and equipment necessary for efficient repairs, minimizing delays in restoring functionality.
- Handled ordering of material for department projects and inventory.
- Experience in department billing procedures.
Associate
NAPA Balkamp
Plainfield, IN
05.2011 - 08.2021
- Assisted in managing inventory levels and tracking shipments to ensure timely availability of parts.
- Collaborated with team members to streamline order processing and improve overall workflow efficiency.
- Processed customer orders accurately, ensuring high levels of service and satisfaction.
- Maintained organized workspaces to adhere to safety standards and promote operational efficiency.
Material Handler
FedEx
Indianapolis, IN
06.2009 - 05.2011
- Operated material handling equipment to transport goods effectively within warehouse environment.
- Assisted in inventory management by organizing and labeling products accurately.
- Followed safety protocols to maintain safe working conditions for team members.
- Loaded and unloaded shipments efficiently, ensuring timely processing of materials.
Education
High School Diploma -
Decatur Central High School
Indianapolis, IN05.2009
Skills
LAN and WAN management
Router configuration
Network troubleshooting
Remote support
Reliability
Network configuration
Switch configuration
Timeline
Network Maintenance Technician
Indiana Office of Technology
08.2021 - Current
Associate
NAPA Balkamp
05.2011 - 08.2021
Material Handler
FedEx
06.2009 - 05.2011
High School Diploma -
Decatur Central High School