Blake Benson
Franklin,TN
Summary
Detail-oriented bartender with experience in cocktail preparation and event catering. Known for strong time management and conflict resolution skills, driving positive outcomes in fast-paced environments. Dedicated employee with a strong focus on customer satisfaction and team collaboration. Proven ability to resolve conflicts, train staff, and manage time effectively to create memorable guest experiences.
Overview
9
9
years of professional experience
Work History
Bartender
O'charleys
Franklin , TN
04.2024 - 06.2025
- Mixed and served a variety of cocktails and beverages to guests.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Provided exceptional customer service to enhance guest satisfaction and experience.
- Processed orders efficiently using point-of-sale systems for accurate transactions.
- Collaborated with kitchen staff to ensure timely service of food and drinks.
- Trained new bartenders on drink preparation and customer interaction techniques.
- Handled cash and credit card transactions while balancing registers at end of shifts.
- Resolved customer complaints promptly to maintain a positive dining atmosphere.
Caterer
Jeff Pevehouse
Murfreesboro, Tennessee
04.2020 - 05.2022
- Prepared diverse menu items for various events and client preferences.
- Coordinated event logistics, including setup and breakdown of catering services.
- Managed inventory of food supplies and equipment for efficient service delivery.
- Delivered exceptional customer service during events to ensure guest satisfaction.
- Collaborated with team members to streamline food preparation processes.
- Ensured compliance with health and safety regulations in food handling practices.
- Developed creative presentation styles for food displays at catered events.
- Maintained cleanliness of kitchen area before, during and after catered events.
- Communicated effectively with waitstaff and other personnel to ensure smooth operation at catered functions.
- Monitored food preparation times in order to deliver hot meals on time.
- Inspected food quality and presentation prior to delivery or service at catered events.
- Served guest tables by transporting meals and beverages from kitchen and bar areas.
- Ensured proper storage of food items prior to catering events.
Cashier
Jcpennys
Murfreesboro, Tennessee
01.2016 - 04.2020
- Maintained accurate cash drawer and balanced at shift end.
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and recommendations.
- Handled returns and exchanges according to store policies.
- Collaborated with team members to ensure smooth store operations.
- Trained new cashiers on operational procedures and best practices.
- Monitored inventory levels at checkout area regularly.
- Delivered high-quality customer service to enhance shopping experience.
Education
High School Diploma -
Mery Lee Bunch And Associates
Brentwood 05-2018
Skills
- Cocktail preparation
- Attention to detail
- Problem solving
- Time management
- Effective communication
- Conflict resolution
- Memory retention
- Food service
- Team collaboration
- Customer service and transactions
- Inventory management and ordering
- Cash handling and payment collection
- Event coordination
- Multitasking and organization
Timeline
Bartender
O'charleys
04.2024 - 06.2025
Caterer
Jeff Pevehouse
04.2020 - 05.2022
Cashier
Jcpennys
01.2016 - 04.2020
High School Diploma -
Mery Lee Bunch And Associates