Service-focused professional dedicated to meeting and exceeding customer expectations. Offering many years of experience managing associates and coaching to foster successful client relationships.
Overview
4
4
years of professional experience
Work History
Lead Manager
Burger King
LaPorte, IN
11.2021 - 08.2024
Managed staff by recruiting, selecting, orienting, training and disciplining employees; communicating job expectations; planning, monitoring and appraising job results.
Provided guidance and support for team members in order to enhance their work performance and development.
Assisted in resolving complex issues or escalated them as appropriate to senior managers.
Maintained a working knowledge of current industry trends and developments relevant to the team's area of responsibility.
Collaborated with other teams and departments for successful implementation of initiatives.
Crew Member
Park And Recreation
Laporte, IN
05.2020 - 09.2021
Painted park signs, benches, posts, etc. If they were chipping.
Tilled, mowed, and chalk all of the baseball/softball fields that were being used that day.
Picked up all of the public garbage barrels and replaced with empty ones.