Blake Brunner
Winter Park,Florida
Summary
Detail-oriented Accounts Payable Specialist with four years of experience managing B2B accounts and a strong ability to resolve account and data discrepancies efficiently. Proficient in Epicor Eterm and Solar/Eclipse ERP software. Known for a proven track record of resourcefulness, meticulous attention to detail and effective problem-solving skills.
Overview
13
13
years of professional experience
Work History
Accounts Payable Representative
Sonepar USA
11.2021 - 02.2026
- Facilitated 2-way matching and exception handling for purchase orders with invoices, recording necessary information, resulting in decreased discrepancies across as many as 12 Operating Companies.
- Handpicked to be part of a small team dedicated to AP Research based on observation and detailed research to manage and respond to correspondence and inquiries from vendors with inquiries regarding past due invoices, payment discrepancies, verifying payment terms and methods/information.
Customer Service - Internet
Charter Spectrum
06.2021 - 11.2021
- Resolved problems, improved operations, and provided exceptional service in a high volume call center environment with an average of 30+ calls daily per agent.
- Regularly achieved high rating after-call surveys averaging over 90% and maintained a low average customer callbacks due to problems not being resolved.
Sales Counselor; Services Counselor
Universal Orlando Resorts
01.2017 - 05.2021
- Promoted conversion of inquiry calls into ticket or complete vacation package bookings through product knowledge and product solutions to meet guest vacation needs in a high volume call center environment averaging 35+ calls daily per agent, achieving over $1M sold in 2018.
- Fielded inquiry and complaint calls from guests both pre- and post-travel, working with both in-park guest services and escalation teams to provide the best possible experience.
Sales Floor Associate, Electronics and Wireless
Walmart
06.2013 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise while managing Stock of merchandise in Electronics and Wireless departments, including logging of high-value merchandise.
- Facilitated customer enrollment in mobile phone contracts and device payment plans.
Education
Associate of Arts -
Pasco-Hernando State College
New Port Richey05-2016
Skills
- Invoice processing
- Statement review and reconciliation
- ERP systems proficiency - Epicor Eterm and Solar/Eclipse
- Data entry
- Entry verification
- 2-way matching and Dispute resolution
- Account reconciliation
Timeline
Accounts Payable Representative
Sonepar USA
11.2021 - 02.2026
Customer Service - Internet
Charter Spectrum
06.2021 - 11.2021
Sales Counselor; Services Counselor
Universal Orlando Resorts
01.2017 - 05.2021
Sales Floor Associate, Electronics and Wireless
Walmart
06.2013 - 01.2017
Associate of Arts -
Pasco-Hernando State College