Blake Burgmeier
North Vernon,IN
Summary
Dynamic Lumber Sales Associate with a proven track record at Menards, excelling in customer engagement and project estimation. Recognized for enhancing customer satisfaction through expert product knowledge and strong communication skills. Committed to teamwork and reliability, consistently achieving high-quality service and fostering positive relationships in fast-paced environments.
Dynamic shipping clerk as well. Well organized, always meeting customer needs and protocols. Willing to go above and beyond to ensure job is done correctly, accurately, and efficiently. Can multitask by getting paperwork done, billing, and helping material handlers when needed.
Overview
8
8
years of professional experience
Work History
Lumber Sales Associate
Menards
Columbus, IN
06.2025 - Current
- Assisted customers in selecting lumber products based on project requirements and specifications.
- Maintained inventory levels, ensuring stock availability for customer demands and seasonal promotions.
- Provided expert knowledge on lumber types, applications, and best practices for usage in construction projects.
- Trained new associates on product features, sales techniques, and store protocols to enhance team performance.
- Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
- Utilized strong communication skills to effectively explain complex product specifications to both novice and experienced customers.
- Assisted customers with making optimal choices for construction, renovation and addition plans.
- Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
- Received incoming lumber deliveries, sorted items and stored in correct racks by dimensions and quality.
- Maintained accurate count of warehouse materials by documenting incoming and outgoing deliveries.
- Provided support to fellow associates during busy periods or when faced with challenging customer inquiries, contributing to a cohesive team atmosphere.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Shipping Clerk
NTN Driveshaft
Columbus, IN
08.2022 - Current
- Processed incoming and outgoing shipments, ensuring accuracy of documentation.
- Operated forklifts and other material handling equipment safely and efficiently.
- Maintained inventory accuracy through regular cycle counts and updates in tracking systems.
- Collaborated with team members to optimize shipping operations and reduce delays.
- Prepared shipping labels and packing lists in compliance with company standards.
- Monitored shipment status, facilitating communication with carriers for timely deliveries.
- Assisted in training new clerks on safety protocols and operational procedures.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
- Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Material Handler
Lowes Distribution Center
North Ver
03.2018 - 06.2022
- Operated forklifts to transport materials efficiently within warehouse environment.
- Loaded and unloaded shipments, ensuring accuracy in inventory management.
- Maintained clean and organized work area to enhance safety and productivity.
- Assisted team members with material handling tasks, promoting collaboration and efficiency.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Jennings County High School
North Vernon, IN05.2015
Skills
- Warehouse safety
- Lumber grading
- Project estimation
- Invoice preparation
- Special order management
- Home construction
- Teamwork
- Teamwork and collaboration
- Friendly and helpful
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Strong communication and interpersonal skills
- Multitasking
- Reliability
- Team cooperation
- Organizational skills
- Team leadership
- Active listening
- Adaptability and flexibility
- Goal driven
- Store opening and closing
- Purchase orders
- Self motivation
- Engaging with diverse customers
- Product knowledge
- Interpersonal skills
- Analytical thinking
- Basic mathematics
- Documentation and reporting
Timeline
Lumber Sales Associate
Menards
06.2025 - Current
Shipping Clerk
NTN Driveshaft
08.2022 - Current
Material Handler
Lowes Distribution Center
03.2018 - 06.2022
High School Diploma -
Jennings County High School