Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Blake Childress

Summary

Experienced Barista, Trainer and Team Associate with proven leadership and communication skills honed at Starbucks and Target. Excelled in crafting espresso drinks and ensuring health and safety compliance. Achieved significant improvements in customer service and team efficiency through training strategies, a focus on standards, and connecting and assisting customers.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista Trainer / Barista

Starbucks
04.2023 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Maintained cleanliness throughout the store, kitchen, bars, and restrooms.
  • Prepared and served coffee, espresso drinks, blended beverages. Safely handled and prepared food for guests.
  • Handled cash and card payments.

Barista

Starbucks
12.2021 - 08.2022
  • Greeted customers, offered recommendations, or substitutions. Formed positive connections with each guest.
  • Communicated with team to ensure customers were receiving excellent and quick service.
  • Prepared and served coffee, espresso drinks, blended beverages and teas. Safely handled and prepared food for customers.
  • Maintained a clean and safe environment for customers and employees.
  • Maintained calm and positive demeanor during busy times.

Team Associate

Target
08.2020 - 06.2021
  • Ensured merchandise was fully stocked, organized, and the area was clean and safe for customers.
  • Ensured accuracy and timely fulfillment of online orders.
  • Front of store attendant, greeted customers with a positive demeanor, helped with any questions or concerns. Helped customers find exactly what they were looking for.
  • Cashier, quickly packaged guests items and developed positive customer connections.

Education

Associates Of Business - Business Communication

Collin County Community College
McKinney, TX

High School Diploma -

McKinney High School
McKinney, TX
05.2020

Skills

  • Leadership experience
  • Customer service skills
  • Communication skills
  • Health and safety compliance
  • Cleanliness standards
  • Hand crafting espresso drinks
  • Stocking and organizing merchandise
  • Time management and punctual

Certification

Food Handlers License

Timeline

Barista Trainer / Barista

Starbucks
04.2023 - Current

Barista

Starbucks
12.2021 - 08.2022

Team Associate

Target
08.2020 - 06.2021

Associates Of Business - Business Communication

Collin County Community College

High School Diploma -

McKinney High School
Blake Childress