Highly motivated individual looking to use my client relationship experience and finance background to pursue new opportunities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Investor Center Front Desk
American Century Investments
Kansas City, MO
09.2021 - Current
Assist walk-in clients who currently have or want to open American Century Investment accounts
Look for opportunities with each interaction to present solutions like consultant meetings, consolidation, or reallocation
Responsible for food/drink inventory, storage of confidential documents, and check reconciliation/delivery.
Book/schedule meetings for financial consultants and their clients
Client Relationship Associate
American Century Investments
Kansas City, MO
12.2019 - Current
Collaborate and lend support to a team of financial consultants
Assume client relationship responsibilities for each financial consultant’s book of business
Build and maintain existing client relationships with the goal of supporting their growth and profitability.
Private Client Group Pilot - Client Specialist
American Century Investments
Kansas City, MO
07.2019 - 12.2019
Role I created by volunteering to serve clients in our wealth management platform for post account opening requests using Salesforce and DocuSign.
Maintained advisory vendor business relationship working with Envestnet and Pershing Advisor Solutions
Help Private Client Group clients move over additional money from outside firms and expedite the sales process
Problem solve for special situations with Private Client Group support and Pershing
Provide feedback to managers and business partners to implement processes and systems to operate more efficiently and increase productivity.
Client Specialist - Priority Phone Team
American Century Investments
Kansas City, MO
08.2018 - 07.2019
Serve client accounts >|$100k in our Retail, Brokerage and Private Client Group business departments
Leverage sales dialogue model to tactfully inquire about client’s personal financial situations and provide solutions such as financial planning, consolidation, and fund recommendations
Foster relationships with Financial Consultants and their clients to provide an effortless client experience.
Investment Specialist - Brokerage Phone Team
American Century Investments
Kansas City, MO
03.2018 - 08.2018
Obtained Series 7 license to trade stocks, bonds and other securities for American Century Brokerage clients.
Investment Representative - General Phone Team
American Century Investments
Kansas City, MO
05.2017 - 03.2018
Analyzed investment portfolios to help our investors be successful in meeting their financial goals.
Education
Bachelor of Arts - Accounting And Business Administration
Ottawa University
Ottawa, KS
12-2016
Certification
Series 6
Series 63
Series 7
Series 65
CFP in process of completion. Currently on module 2 of 7
References
Steve Pugh, Financial Advisor, Edward Jones, 913-526-2615
Josh Homolka, Head Coach Football, Ellsworth High School, 785-252-7249
Kent Kessinger, Associate Professor of Physical Education, Ottawa University, 785-418-9184, Kent.kessinger@ottawa.edu
Accomplishments
$556,000 new opportunity money successfully moved to American Century - Client Relationship Associate- December 2023-April 2024
Infrastructure Engineer at American Century Investments (Contract Via Align)Infrastructure Engineer at American Century Investments (Contract Via Align)