Blake Fields
Tulsa,OK
Overview
1
1
year of professional experience
1
1
Certification
Work History
Manager
B&L Group USA
Tulsa, OK
11.2023 - Current
- Developed customer service policies and procedures to ensure consistent and professional customer interactions.
- Provided technical assistance to customers in order to resolve their inquiries or complaints quickly and efficiently.
- Conducted regular reviews of customer feedback, identified areas for improvement, and implemented changes accordingly.
- Maintained detailed records of customer interactions, transactions, comments, and complaints.
- Analyzed market trends and competitor activity to inform business strategy.
Education
Bachelor of Arts - Criminology
University of Oklahoma
Norman, OK05-2023
Skills
- Time Management
- Schedule Preparation
- Customer Relationship Management (CRM)
- Verbal and written communication
- Exercise program design
- Strength training
- Physical Conditioning
- Leadership skills
- Nutrition and weight loss management
Certification
- Certified Personal Trainer - ISSA
- Certified Nutritionist - ISSA
- CPR & AED Certified - ISSA
Timeline
Manager
B&L Group USA
11.2023 - Current
Bachelor of Arts - Criminology
University of Oklahoma