Dedicated individual with outstanding menu design, staff training and management. Promoted establishment's food and beverages on advertising networks to expand client base. Warm and cheerful person with courteous character.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Rack em Up Sports Bar
Jacksonville, Florida
01.2025 - 06.2026
Implemented operational practices focused on improving profitability and efficiency
Managed cash for end of day reports, ensuring accuracy and accountability.
Trained new hires in fast-paced environments, enhancing team readiness.
Enforced responsible alcohol service standards and resolved guest issues professionally.
Conducted thorough checks to maintain cleanliness and organization of all stations at shift's end.
Bartender
Rack em Up Sports Bar
Jacksonville, Florida
08.2024 - 06.2026
Memorized detailed drink specifications and customer orders to enhance service speed and accuracy
Maintained positive attitude while efficiently managing high-volume customer interactions
Collaborated with other bartenders, kitchen staff, and security teams to deliver seamless customer service
Cultivated relationships with regular customers to foster loyalty and repeat business
Managing Partner
Grady House
High Springs, Florida
06.2023 - 07.2024
Leveraged restaurant experience to optimize financial resource allocation
Handled day to day operations in all aspects of what the business entailed with scrupulous attention to detail
Developed innovative business strategies to address seasonal revenue fluctuations
Managed vendor orders and analyzed product usage trends to enhance inventory control
Assisted with inventory management and weekly product counts to minimize waste and control costs
Attended meetings with small business owners to share insights and strategies.
Supported interview process by scheduling candidates and preparing interview materials.
Prepared meals for patrons with flexibility to all dietary restrictions
Key Hourly Manager
Texas Roadhouse
Columbia, Missouri
08.2017 - 06.2023
Coordinated front of house staff to enhance service flow and customer satisfaction
Facilitated friendly competition among servers to drive upsales and improve team motivation
Handled the cash drawer and counted payments at the end of the shift.
Instructed new hires about company values and mission during orientation sessions.
Education
Business
University of Missouri
Columbia, MO
Skills
Menu development
Customer relationship management
Operational efficiency
Team leadership
Inventory management
Financial analysis
Staff training
Certification
Food Handlers Certificate - The Always Food Safe Company, Florida