Summary
Overview
Work History
Education
Skills
Timeline
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Blake Harding

Williamsburg,VA

Summary

Dynamic manager with a proven track record in operational management, team training, and quality assurance. Committed to enhancing customer satisfaction and loyalty through effective coaching and problem-solving.

Overview

3
3
years of professional experience

Work History

Manager

Taco Bell
Williamsburg, Virginia
03.2024 - 01.2025
  • Supervised daily operations to ensure smooth restaurant functioning.
  • Trained team members on customer service standards and food safety practices.
  • Managed inventory levels and ordered supplies to meet restaurant needs.
  • Assisted in resolving customer complaints to enhance satisfaction and loyalty.
  • Monitored food preparation processes for quality and compliance with health regulations.
  • Monitored staff performance and addressed issues.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Oversaw daily operations, maintaining efficiency and quality standards.

Ride Operator

Busch Gardens Williamsburg
WIlliamsburg, VA
05.2022 - 03.2023
  • Operated rides safely, ensuring guest comfort and enjoyment.
  • Assisted with daily ride inspections and maintenance checks.
  • Monitored guest flow to maintain ride efficiency and safety standards.
  • Enforced safety regulations to ensure compliance during ride operations.

Education

High School Diploma -

Lafayette High School
Williamsburg, VA
06-2024

Skills

  • Staff training
  • Customer service
  • Inventory management
  • Food safety compliance
  • Operational efficiency
  • Team building

Timeline

Manager

Taco Bell
03.2024 - 01.2025

Ride Operator

Busch Gardens Williamsburg
05.2022 - 03.2023

High School Diploma -

Lafayette High School

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