Blake Herzog
Englewood
Summary
Dynamic leader in retail operations, recognized for optimizing workflows and enhancing team performance. Expertise in vendor negotiation, inventory management, and cost control, leading to significant annual revenue generation. Proven ability to manage multiple projects while fostering a healthy culture of continuous improvement and operational excellence.
Overview
17
17
years of professional experience
Work History
Director of Retail Operations
Lost Coffee
Denver
12.2024 - Current
- Identified strategic sourcing for products and negotiated partnerships with vendors, generating $175,000 net profit from one vendor within 6 months.
- Developed best practices for inventory flow, B2B, and point of sale management in order to optimize operational efficiency.
- Oversaw daily multi-unit operations to ensure smooth functionality, business acumen and standards.
- Implemented training programs for staff to enhance hospitality and quality of service.
- Proposed innovative ideas and solutions that improved team performance and overall outcomes.
- Developed tools to effectively manage and track cost of goods sold along with market analysis.
- Collaborated with team members to open the newest location.
Retail Operations
Specialized
Denver
01.2022 - 01.2025
- Multi-unit operations for 19 Specialized Retail facilities.
- Orchestrated simultaneous openings of 3 new stores, ensuring seamless integration into existing operations.
- Developed procedures to optimize operations and streamline workflow, enhancing overall system efficiency.
- Coordinated location audits, identifying opportunities to enhance business vitality and operational performance.
- Synchronized with Legal for lease negotiations and tenant improvements.
- Directed multiple projects at a national level to improve operational efficiency.
- Call2Recycle: Education, training and awareness of proper disposal for E-Bike batteries. 49CFR hazmat certification. Resulted in a responsible initiative recovering $15 environmental recycling fee with a gross revenue figure of over $250,000 annually.
- Infrastructure for a National demo fleet management platform to increase revenue generation and access to products.
- VOIP Architect: Migration of all ISP services from legacy/acquired accounts, including designing and porting entire ecosystem over to Zoom for USA and beyond.
Lead Inventory Manager
Specialized
01.2016 - 01.2022
- (11/9/2021 -0.26% shrink~$2.0M cost)
Warehouse and E-Commerce
Specialized
Highlands Ranch
01.2020 - 01.2021
- Increased annual e-commerce volume to >$350,000 year-over-year
- Achieved e-commerce volume of over $750,000 in April 2020
Sales Floor Manager
Specialized
Highlands Ranch
03.2009 - 01.2016
Education
Further Education -
Blanchard Exchange
Denver, COProduct Sales and Marketing -
SBCU
Morgan Hill06-2011
Western State College -
Western State College
Gunnison, Colorado01-2009
High School -
Littleton High School
Littleton, Colorado01-2008
Skills
- Multi-unit operations
- Business strategy and analytics
- Leadership development and staff training
- Inventory management and cost control
- Workflow optimization
- Vendor negotiation and collaboration
Timeline
Director of Retail Operations
Lost Coffee
12.2024 - Current
Retail Operations
Specialized
01.2022 - 01.2025
Warehouse and E-Commerce
Specialized
01.2020 - 01.2021
Lead Inventory Manager
Specialized
01.2016 - 01.2022
Sales Floor Manager
Specialized
03.2009 - 01.2016
Further Education -
Blanchard Exchange
Product Sales and Marketing -
SBCU
Western State College -
Western State College
High School -
Littleton High School