Blake Hinkle
Bakersfield,CA
Summary
UCSB graduate with excellent communication skills seeking further professional experience. Forward-thinking and ambitious, consistently seeking opportunities to stand out and achieve targets.
Overview
2
2
years of professional experience
Work History
Server
Kan Pai
03.2025 - 10.2025
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Established rapport with regular customers, fostering loyalty through exceptional service.
Sales Lead
Banana Republic
01.2025 - 08.2025
- Exceeded quarterly sales targets through consistent performance monitoring and constructive feedback to team members.
- Improved customer experience by proactively addressing concerns and resolving issues in a timely manner, leading to increased loyalty rates among clientele base.
- Taught salespeople to close deals and improve sales performance to increase revenue for company.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Seasonal Sales Associate
Tommy Hilfiger
10.2023 - 01.2024
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Organized merchandise displays to promote higher levels of customer engagement.
- Engaged with guests to understand and anticipate customer service needs.
- Utilized active listening techniques to identify customer needs and provided appropriate solutions.
Education
Bachelor of Arts (B.A.) - English
UC Santa Barbara
Goleta, CA06.2023
Associate in Arts (A.A.) - Communications
Bakersfield College
Bakersfield, CA, US06.2020
Skills
- Exceptional customer service
- Sales techniques
- Performance monitoring
- Proofreading expertise
- Typing speed of 75 wpm
- Telephone etiquette
Timeline
Server
Kan Pai
03.2025 - 10.2025
Sales Lead
Banana Republic
01.2025 - 08.2025
Seasonal Sales Associate
Tommy Hilfiger
10.2023 - 01.2024
Associate in Arts (A.A.) - Communications
Bakersfield College
Bachelor of Arts (B.A.) - English
UC Santa Barbara