Overview
Work History
Education
Skills
Timeline
Generic

Blake Hirschauer

Cincinnati

Overview

6
6
years of professional experience

Work History

Flagger

LJ Traffic Control
05.2025 - Current
  • Familiar with use of hand signaling procedures.
  • Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
  • Provided essential instructions to foremen, crew chiefs and other flaggers.
  • Intimately familiar with flagging safety regulations and equipment as published by OSHA.
  • Put out barrels and cones to prevent driver access to specific roads or areas.
  • Prevented traffic intrusion onto construction sites and protected workers.

Cleaner

OG Cleaning Services
03.2024 - 05.2025
  • Organized and used industrial cleaning products following strict safety procedures.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Provided assistance to other staff members with cleaning of difficult areas.

Service Technician

PBS Services
05.2023 - 01.2024
  • Communicated with management and other team members to provide detailed reports and updates on assignments. Used electronic test equipment and hand tools to perform preventative maintenance checks and adjustments. Read blueprints and schematics to determine methods and sequences of assembly. Programmed control panels to ensure proper operation of the system components. Installed, maintained and repaired security systems, alarm devices, and related equipment.

Delivery Driver

Morgan Linen Service
07.2022 - 11.2022
  • Answered customer questions regarding shipments. Grouped and routed deliveries according to designated areas to maintain efficient delivery times. Delivered rush merchandise on tight schedules to meet customer targets. Handled merchandise in accordance with product handling standards. Obeyed traffic laws and follow established traffic and transportation procedures. Loaded trucks and safely secured merchandise to prevent damage during transportation. Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty. Operated 26 ft box truck to move linen products and materials across the Tri-state.

Customer Service Representative

U Haul Co
09.2019 - 06.2022
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Fielded customer complaints and queries, fast-tracking them for problem resolution. Upheld quality control policies and procedures to increase customer satisfaction. Asked probing questions to determine service needs and accurately input information into electronic systems. Consulted with customers to resolve service and billing issues. Answered inbound calls, chats and emails to facilitate customer service. Set up and activated customer accounts. Mentored new employees on procedures and policies to maximize team performance. Trained new hires on products and services, best practices and protocols to reduce process gaps. Organized client contracts, records and reports to strengthen traceability. Rolled out operational improvements and solutions to deliver top-notch customer service.

Education

High School Diploma -

West Clermont Hight School
05.2019

Skills

  • Customer Service
  • Multitasking
  • Data Entry
  • Traffic Laws
  • Customer Support
  • Billing
  • Quality Control
  • Prioritization
  • Payment Processing
  • Complaint resolution
  • Time management
  • Safety procedures and measures
  • Teamwork and collaboration

Timeline

Flagger

LJ Traffic Control
05.2025 - Current

Cleaner

OG Cleaning Services
03.2024 - 05.2025

Service Technician

PBS Services
05.2023 - 01.2024

Delivery Driver

Morgan Linen Service
07.2022 - 11.2022

Customer Service Representative

U Haul Co
09.2019 - 06.2022

High School Diploma -

West Clermont Hight School

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Blake Hirschauer