Ciecelia Shepherd
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
8
8
years of professional experience
Work History
Flagger
Aspen Traffic Control
LASVEGAS, NV
09.2018 - 09.2019
- Utilized hand signals, verbal communication and brightly colored signs to direct traffic around construction sites.
- Promoted traffic flow on congested highways and interstates through construction zones.
Server
Dennys Restaurant
Meridian, Idaho
09.2016 - 12.2016
- Served food and beverages to patrons and immediately remedied issues with orders.
- Operated POS terminals to input orders, split bills, and calculate totals.
Production Laborer
Dickinsons Frozen Foods
Fruitland, Idaho
09.2014 - 12.2015
- Set up and operated production machinery according to specific standards and protocols of company.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
Server/Busser
Romanos Macaroni Grill
Fruitland, NV
11.2013 - 05.2014
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained knowledge of current menu items, garnishes,
Bartender
Miz Lolas
Fruitland, NV
02.2013 - 05.2013
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change transactions.
Hostess/Server
Olive Garden
Las Vegas, Nevada
02.2012 - 04.2012
- Greeted incoming guests to escort to assigned dining area and present menus.
- Answered phones promptly to record and confirm reservations.
Education
GED OFFICIAL TRANSCRIPT
Kuna, IDSkills
- Liquor, wine, and food service
- POS operation
- Customer service
- Wine pairing
- Ordering procedures
- Table bussing
- Sales techniques
- Cash handling
Timeline
Flagger
Aspen Traffic Control
09.2018 - 09.2019
Server
Dennys Restaurant
09.2016 - 12.2016
Production Laborer
Dickinsons Frozen Foods
09.2014 - 12.2015
Server/Busser
Romanos Macaroni Grill
11.2013 - 05.2014
Bartender
Miz Lolas
02.2013 - 05.2013
Hostess/Server
Olive Garden
02.2012 - 04.2012
GED OFFICIAL TRANSCRIPT