Summary
Overview
Work History
Education
Skills
Professional references
Timeline
Generic

Skylor Pannell

Jacksonville,FL

Summary

Dynamic and detail-oriented hospitality professional with extensive experience. Known for exceptional customer service and strong multitasking skills. I excel in high-volume environments, training teams to enhance guest engagement and operational efficiency. Committed to maintaining a clean and organized workspace while delivering memorable dining experiences.

Overview

14
14
years of professional experience

Work History

Server & Bartender Certified Trainer

Hawkers Asain Street Food
Jacksonville, FL
09.2014 - Current

High volume fast paced restaurant and craft cocktail bar. Trained in multiple FOH positions which includes:

Server/Certified Trainer - responsible for tending to any guests in the dining room, maintaining extensive menu, allergen and cocktail knowledge. Working in a team to maintain all running side work and clean work environment. Responsible for safe money handling and proficient in multiple different POS systems.

Bartender/Certified Trainer- extremely proficient in multitasking a large bar serving food and high end cocktails. Responsible for prepping all ingredients, garnishes and house made infusions and house made syrups for specialized craft cocktails. Also responsible for maintaining an organized and clean bar for efficiency and the best guest experience.

As a trainer my duties were all of the above as well as teaching others how to multitask in a high volume fast pace environment while maintaining proper steps of service. We are also responsible for teaching food/cocktail classrooms.

Server

Chicago Pizza
Jacksonville, FL
06.2014 - 11.2014

Chicago pizza was a large sports bar and restaurant, with high turnover and hosted large events.

Server- responsibilities included managing large parties and hosting large events during sports seasons. Managed seating myself and others, maintained a clean work environment for efficiency. Responsible for running and cleaning my own tables/sections for turnover. Responsible for multiple running side work tasks, cleaning responsibilities, expoing and running food.

Hostess

Chuys Tex-Mex
Gainesville, FL
09.2013 - 05.2014
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system efficiently to optimize table turnover.
  • Monitored dining area to maintain cleanliness and organization throughout shifts.
  • Handled guest inquiries and concerns professionally, resolving issues swiftly.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Server & Certified Trainer

Hooters
Jacksonville, FL
01.2012 - 2014

High volume fast paced sport bar, that held numerous large events. Trained in multiple FOH positions which included hostessing, take out, server/certified server trainer.

Hostess- responsible for greeting and seating guests in a timely manner. Maintaining accurate guest counts and wait times.

Takeout- responsible for high level multitasking with answering phones , taking personal info and orders, while also cashing people out and maintaining accurate wait estimates and tracking multiple orders at once.

Server/Certified Trainer- responsible for accurate and efficient order taking and food running. Proficient in expoing and running food accurately. Responsible in maintaining a clean work environment and dining room.

Certified training included everything listed above as well as being responsible for others and teaching others how to be efficient and confident in their position.

Education

Santa Fe College
Gainesville, FL

High School Diploma -

Darnellcookman School of The Medical Arts
Jacksonville, FL
05.2013

Skills

Strong work ethic

Exceptional customer service

Extremely organized and meticulous

Cash handling/POS management

Guest engagement

Liquor, wine, food service

Safe food service/safe alcohol service

Professional references

Linsey Doyle

Email: lindsey@phgcfo.com

Phone: 707-289-0293

Mandy Bean

Email: aleighbean@gmail.com

Phone: 904-707-0272

Timeline

Server & Bartender Certified Trainer

Hawkers Asain Street Food
09.2014 - Current

Server

Chicago Pizza
06.2014 - 11.2014

Hostess

Chuys Tex-Mex
09.2013 - 05.2014

Server & Certified Trainer

Hooters
01.2012 - 2014

Santa Fe College

High School Diploma -

Darnellcookman School of The Medical Arts
Skylor Pannell