Keeli Lough
Tempe,AZ
Summary
Enthusiastic and trustworthy professional who takes great satisfaction in giving restaurant patrons outstanding customer service and unforgettable dining experiences. competent at predicting client needs, responding to grievances, and quickly resolving problems. retains concentration and a cheerful disposition under demanding circumstances and loud settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server / Certified Trainer / Bartender
Buffalo Wild Wings
02.2023 - Current
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Commissary Bagger
Commissary
08.2020 - 05.2022
- Increased customer satisfaction by efficiently bagging groceries and assisting with carry-out services.
- Enhanced store reputation through exceptional customer service and friendly interactions.
- Reduced wait times for customers by quickly and accurately bagging purchases.
- Maintained a clean and organized commissary environment, promoting a positive shopping experience.
- Safeguarded cleanliness standards throughout the commissary area, fostering a pleasant atmosphere.
Blood Drive Volunteer
The Blood Bank Of Hawaii
08.2019 - 04.2022
- Enhanced donor experience by providing friendly and efficient registration services.
- Promoted blood drive awareness through social media channels, resulting in increased participation rates.
- Assisted with the setup and breakdown of blood drive events, ensuring timely and smooth operations.
- Collaborated with team members to coordinate successful community blood drives for local hospitals.
- Took and recorded patients' vital signs, documenting in medical charts.
Education
Associate of Arts - Business
University of Phoenix
Tempe, AZ12.2024
Skills
- Guest Engagement
- Detail Oriented
- Safe Food Handling
- Order Accuracy
- Professional Appearance
- High-volume dining
- Exceptional customer service
- Strong Work Ethic
- Memory retention
- Team Collaboration
- Professionalism
Certification
- CERT Certified
- Culinary & First-Aid OSHA Certified
Timeline
Server / Certified Trainer / Bartender
Buffalo Wild Wings
02.2023 - Current
Commissary Bagger
Commissary
08.2020 - 05.2022
Blood Drive Volunteer
The Blood Bank Of Hawaii
08.2019 - 04.2022
Associate of Arts - Business
University of Phoenix
Similar Profiles
Caroline ZierenbergCaroline Zierenberg
Restaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue PubRestaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue Pub
Damari WrightDamari Wright
Server at Buffalo Wild WingsServer at Buffalo Wild Wings
Sydney CarrSydney Carr
WCT/Cashier at Buffalo Wild WingsWCT/Cashier at Buffalo Wild Wings
KATELYN MARSHALLKATELYN MARSHALL
Server at Buffalo Wild WingsServer at Buffalo Wild Wings
Carsten BerryCarsten Berry
Shift Leader at Tropical Smoothie CafeShift Leader at Tropical Smoothie Cafe