Hi, I’m
Cheyla Sabrosky
Gilbert,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
years of professional experience
Work History
Olive Garden RestaurantCasper, Wyoming
Server, Bartender, & Certified Trainer
08.2018 - 04.2024
Job overview
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Greeted customers, answered questions and recommended specials to increase profits.
City BrewCasper, Wyoming
Barista
01.2017 - 01.2021
Job overview
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
Skills
- Guest Engagement
- Order Management
- Positive and professional
- High-volume dining
- Menu Memorization
- Suggestive Selling
- Food safety understanding
- Exceptional customer service
- Public Speaking
- Training expertise
About Me
- With over 5 years of experience serving in a high-volume restaurant, I deliver exceptional customer service. I take pride in my ability to exceed customer expectations and create memorable dining experiences. Thriving in fast-paced work environments, I excel under pressure and remain composed while multitasking. My dedication to providing phenomenal service is matched by my enthusiasm for engaging with customers and ensuring their satisfaction. I am adept at navigating challenging situations with professionalism and a positive attitude. Eager to leverage my extensive hospitality background and passion for excellence to contribute to a dynamic team.
References
References available upon request.
Timeline
Server, Bartender, & Certified Trainer
Olive Garden Restaurant
08.2018 - 04.2024
Barista
City Brew
01.2017 - 01.2021
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