Blake Loatman
Philadelphia
Summary
Dedicated with strong customer service skills, welcoming positive guest interactions and ensuring a welcoming atmosphere. Offering friendly and professional demeanor, ready to learn and excel in any environment. Brings understanding of effective management and guest interaction, coupled with ability to adapt to new tasks. Ready to use and develop communication and customer service skills.
Overview
1
1
year of professional experience
Work History
Server
The Quadrangle Sunrise Senior Living
Haverford, PA
07.2024 - 03.2025
- Provided exceptional customer service to residents and guests, ensuring a positive dining experience.
- Assisted in menu preparation and service, adapting to dietary restrictions and preferences of residents.
- Maintained cleanliness and organization of dining areas, following health and safety standards.
- Collaborated with kitchen staff to ensure timely food delivery and presentation for meals.
- Handled resident inquiries and requests promptly, improving overall satisfaction with services provided.
- Monitored inventory levels, assisting in ordering supplies as needed for daily operations.
- Engaged with residents during meal times, providing a welcoming community atmosphere through conversation.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Cyber Security
Robert Morris University
Coraopolis, PA05.2030
Skills
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Supply restocking
- Inventory management
- Multitasking and organization
- Positive guest interactions
Timeline
Server
The Quadrangle Sunrise Senior Living
07.2024 - 03.2025
Bachelor of Science - Cyber Security
Robert Morris University