Friendly and reliable with positive attitude and excellent customer service skills. Works well with coworkers. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
Dietary Aide
Capistrano Senior Living
02.2025 - Current
Took orders, prepared drinks, sides, and entrees to be delivered to residents both in the dining room and in their bedrooms.
Collaborated with nursing staff to address individual dietary needs of residents.
Developed positive relationships with residents to enhance dining experience.
Kept all kitchen areas clean, tidy and free of hazards.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
CASHIER
Smart & Final
06.2024 - 02.2025
Greeted customers entering store and responded promptly to customer needs.
Performed cash, card, and check transactions to complete customer purchases.
Worked flexible schedule and extra shifts to meet business needs.
Stock shelves, as well as other manual labor tasks within the store, such as trash and cart runs.
CUSTOMER SERVICE REPRESENTATIVE
Dominos Pizza
08.2021 - 08.2023
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Cleaned and sanitized work areas, utensils and equipment.
Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Education
Associate of Science - Advanced Culinary Arts
Saddleback Community College
Mission Viejo, CA
06.2026
GED -
Cal State University Monterey Bay
Marina, CA
01.2024
High School Diploma - undefined
Mission Viejo High School
Mission Viejo, CA
06.2023
Skills
Customer service
Cleaning and sanitizing
Patience and empathy
Money handling
Conflict resolution
ID verification
Work ethic and integrity
Team collaboration
Order taking
Product restocking
Refunds and exchanges
Verbal communication
Hobbies and Interests
Gym Workouts, Cooking, Music, Photography, Playing Sports, Hiking, Camping