Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Program Specialist
Valparaiso Family YMCA
Valparaiso, IN
06.2022 - Current
Full-time staff working in the Sports, Wellness, and Membership departments.
Developed relationships with regular customers through friendly conversation and personalized service.
Maintained accurate records of all transactions in the gym's database system.
Monitored the gym floor to ensure safety regulations were followed by patrons.
Organized and supervised practice sessions, drills, and scrimmages.
Travel Team Lead
Betting Hero
Chicago, IL
01.2022 - 04.2023
Traveled to multiple cities and interacted with customers to promote the current deals offered by FanDuel, BetMGM, Caesars Sportsbook, and other betting applications, to gain awareness of the industry and encourage app downloads.
Lead a team of three individuals to ensure client satisfaction and increase player activity.
Maintained and developed relationships through continuous communication.
Meet and exceed quotas.
Sales and Marketing
Maris & Son Inc
Hobart, Indiana
01.2014 - 01.2022
Cultivated customer loyalty, promoted repeat customers and improved sales.
Assisted customers with setting appointments, special order requests, and arranging merchandising pick-up.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Youth Basketball Coach
Rock Island Fitness & Activities Center
Rock Island, Illinois
01.2018 - 02.2019
Provided instruction to children and youth in fundamentals of basketball.
Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
Acted as positive role model for team participants and in community.
Coached a team of 10 children and would have one game and practice each week.
Maintenance Worker
Lake County Fairgrounds
Crown Point, Indiana
06.2017 - 08.2017
Loaded, unloaded and moved material to and from storage and production areas.
Followed routine maintenance checklist.
Removed outdoor debris, including yard clippings into receptacles to properly maintain grounds.
Followed safety precautions to avoid personal injury and provide safe work environment.
Completed over 10+ tasks every day and keeping the grounds safe and clean.