Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blake Martin

Bessemer,AL

Summary

Flexible with extensive experience in customer service, computer technology, childrens care and retail. Proven ability to enhance customer satisfaction through effective complaint resolution and relationship building. Skilled in inventory management and safety compliance, consistently fostering a positive work environment while achieving operational efficiency. Proficient in POS systems and Microsoft Office applications. Always looking to create meaningful connections with a smile.

Overview

11
11
years of professional experience

Work History

Lead Keyholder, Customer Service, Cashier

Dollar General
01.2025 - 08.2025
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Children's Ministry IT

The Bible Comes to Life Church
01.2015 - 12.2020

• Provided technical support for children's programs to encourage them to learn about the word of God.


• Operated computers, sound systems and camera equipment to create immersive experiences for children.


• Handled food, prepped programs and was responsible for the well-being of over 30 children at a time making sure to cater to the needs of each.


• Fostered a welcoming and loving environment for new members of the congregation, giving them peace of mind that their child would be taken care of.

Lazer Engraving

Amerson Engraving
07.2020 - 09.2020
  • Maintained a clean and organized workspace, promoting safety and productivity among team members.
  • Established a positive work environment by fostering teamwork, open communication, and mutual respect among colleagues.
  • Increased client satisfaction through precise measurements and attention to detail on any requested metal engraving projects.

Forklift Operator, CNC Operator

Amazon Fulfillment Center
11.2019 - 04.2020
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Forklift Operator, CNC Operator, Rail Assembly

Cabinet Components
08.2018 - 09.2019
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Worked efficiently during blistering summers and freezing winters without relief.
  • Made sure all assembled parts were to code for customers across the country.

Stocker, Cashier, Customer Service

Piggly Wiggly Supermarket
08.2015 - 09.2016
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Preformed cleaning duties nightly including mopping, vacuuming and rug gathering.

Education

Comptia A++ Certification - Computer Technology

Jefferson State Community College
Birmingham, AL
12.2017

High School Diploma - A Broad Area of Academic Concentration.

Oak Grove Highschool
Oak Grove, AL
05.2016

Skills

  • Customer service and support
  • Store maintenance and operations
  • Bank deposits and reconciliation
  • Inventory monitoring and stocking
  • Safety enforcement and compliance
  • Sales proficiency and strategies
  • Loss prevention techniques
  • Front end operations management
  • Multitasking and prioritization
  • Relationship building and rapport
  • Flexible scheduling availability
  • POS terminal operation expertise
  • Computer fluency in Microsoft Office applications

Timeline

Lead Keyholder, Customer Service, Cashier

Dollar General
01.2025 - 08.2025

Lazer Engraving

Amerson Engraving
07.2020 - 09.2020

Forklift Operator, CNC Operator

Amazon Fulfillment Center
11.2019 - 04.2020

Forklift Operator, CNC Operator, Rail Assembly

Cabinet Components
08.2018 - 09.2019

Stocker, Cashier, Customer Service

Piggly Wiggly Supermarket
08.2015 - 09.2016

Children's Ministry IT

The Bible Comes to Life Church
01.2015 - 12.2020

Comptia A++ Certification - Computer Technology

Jefferson State Community College

High School Diploma - A Broad Area of Academic Concentration.

Oak Grove Highschool