Blake McIntyre
Endicott,NY
Summary
Customer service professional with 4+ years in shipping, inventory control, and documentation. Skilled in HTS coding, order entry, and vendor follow-up, with strong communication and accurate records management that support smooth operations and on-time delivery.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Buckingham Manufacturing Company
Binghamton, NY
01.2023 - Current
- Executed accurate order entry to enhance processing of customer requests.
- Ensured effective communication by managing calls, facilitating customer relations. to ensure effective communication among customers, distributors, vendors, and employees.
- Prepared detailed spreadsheets for invoicing, billing, remittances, payment processing, and credit memo tracking.
- Timely logistics scheduling kept shipping activity organized.
- Reliable vendor follow-up supported on-schedule product delivery.
- Inventory investigation clarified product availability and stock status.
- Well-organized engineering data sheet compilation maintained clear product records.
- Compliance with OSHA and ANSI standards supported safe operations.
- Correct HTS and Schedule B coding enabled proper product classification.
Server/Bartender
Red Robin
Vestal, New York
01.2019 - 04.2023
- Welcomed guests to foster a positive dining experience.
- Recorded customer orders to ensure accurate service.
- Suggest menu items based on preferences.
- Describe menu options clearly.
- Prepare bar beverages and milkshakes.
- Keep bar area stocked, clean, and up to standards at all times.
- Process payments correctly.
- Cleaned tables after each service to uphold hygiene standards.
Education
Associate of Applied Science - Criminal Justice
SUNY Broome Community College
Binghamton, NY05-2021
Criminal Justice Technical School - Criminal Justice
Broome Tioga Boces
Binghamton, NY06-2015
Skills
- HTS coding
- Inventory control
- Documentation
- Relationship building
- Microsoft outlook
- Shipping and receiving
- Professional telephone demeanor
- Inbound and outbound calling
Accomplishments
- Most Improved Student - 2014
Affiliations
- Volunteer with Endicott Auxiliary Police
Timeline
Customer Service Representative
Buckingham Manufacturing Company
01.2023 - Current
Server/Bartender
Red Robin
01.2019 - 04.2023
Associate of Applied Science - Criminal Justice
SUNY Broome Community College
Criminal Justice Technical School - Criminal Justice
Broome Tioga Boces