Blake Mechlem
Plano,TX
Summary
Hardworking Restaurant Management professional focused on exceeding guest expectations through exceptional service. Skilled in elevating team performance by providing comprehensive training, leading by example, and encouraging excellence. Eager for internships or employment in hospitality or marketing to broaden expertise and hone skills within a vibrant learning environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hospitality Supervisor
Abuelos Mexican Restaurant
08.2022 - Current
- Assisted in hiring and facilitated training of staff members on customer service skills, food and beverage knowledge, and core values.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Boosted revenue with upselling techniques and promotion of private dining.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Coordinated kitchen activities with front-of-house staff for seamless service and quality assurance.
Shift Lead/Bartender
Abuelos Mexican Restaurant
03.2022 - 08.2022
- Carried out complete opening, closing, and shift change duties.
- Maintained thorough menu knowledge to sufficiently answer questions, recommend dishes, and upsell when applicable.
- Built rapport with new guests and fostered relationships with regulars.
- Demonstrated superior multi-tasking abilities balancing the service of guests, crafting drinks at the service well, and packing and handoff of to-go orders on high volume shifts.
Associate
In-N-Out Burger
03.2019 - 03.2022
- Prepared and served food while maintaining a safe and clean work environment.
- Provided excellent customer service and resolved any guest complaints promptly.
- Trained 30+ associates in various areas of the restaurant.
Social Media Marketing Manager
Easeway Marketing
01.2019 - 08.2021
- Executed comprehensive marketing plans that consistently achieved targets for brand awareness, engagement, and lead generation.
- Scheduled regular audits of social media accounts to maintain profile accuracy, relevance, and compliance with platform guidelines.
- Established relationships with industry influencers for mutually beneficial collaborations and exposure opportunities.
- Demonstrated strong sales skills by generating, nurturing, and closing leads both online and in person.
Education
Enrolled in Marketing -
Collin College
Plano, TX05.2024
High school diploma -
Plano Senior High School
Plano, TXSkills
- Restaurant Management
- Staff Management
- Food and Beverage Service
- Conflict Resolution
- Hiring and Onboarding
- Training and Mentoring
- Hospitality
- Ability to work well under pressure
- Process Monitoring and Improvement
Certification
- Food Handler Certification
- TABC Certified
Timeline
Hospitality Supervisor
Abuelos Mexican Restaurant
08.2022 - Current
Shift Lead/Bartender
Abuelos Mexican Restaurant
03.2022 - 08.2022
Associate
In-N-Out Burger
03.2019 - 03.2022
Social Media Marketing Manager
Easeway Marketing
01.2019 - 08.2021
Enrolled in Marketing -
Collin College
High school diploma -
Plano Senior High School
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