Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Blake Murphy

Akron,OH

Summary

Enthusiastic swing manager with several years of experience delivering quality dining experiences. Strong leader highly skilled at managing staff and resolving issues related to inventory, kitchen slow-downs and customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Swing Manager

McDonald's
Akron, Ohio
10.2023 - Current
  • Managing and training new and current employees.
  • Performing daily food safety and quality tests to ensure our standards are met.
  • Opening up the store and ensuring all stations are stocked and ready to go for the day
  • Putting together floor plans with sufficient knowledge of the crew to ensure drive-thru times are down and customer counts are up.
  • Being a good example and a positive influence to the guests and staff alike by maintaining a friendly and serving attitude, by putting the needs of our customers first.

Crew

McDonald's
Grove City, Ohio
08.2022 - 05.2023
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Learned every McDonald's position in an effort to be flexible and able to be used wherever a need might pop up.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Performed cashier duties such as taking orders, collecting payments and providing change.

Crew Member

McDonald's
Grove City, Ohio
08.2020 - 12.2021
  • Maintained an organized work area to ensure efficient operations.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Assisted in the preparation of food items such as sandwiches, fries, chicken nuggets, and burritos.
  • Served food quickly for positive guest experiences.
  • Upheld high standards of productivity and quality in operations.

Education

High School Diploma -

Homeschooled
Grove City, OH
05-2021

Skills

  • Portioning
  • Portion Control
  • Staff Leadership
  • Menu development
  • Staff recruitment
  • Inventory Management
  • Customer Service
  • Collaboration and Teamwork
  • Safe Food Handling
  • Multitasking

Certification

Serve Safe certified as of February 2024

References

References available upon request.

Timeline

Swing Manager

McDonald's
10.2023 - Current

Crew

McDonald's
08.2022 - 05.2023

Crew Member

McDonald's
08.2020 - 12.2021

High School Diploma -

Homeschooled

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