Blake Oros
Bay City,TX
Summary
Resourceful and organized individual, with a focus on problem-solving and procedural comprehension. Known for effective communication skills, and the ability to learn new tasks and systems quickly, while maintaining accuracy and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Center Representative
H-E-B
11.2025 - Current
- Assisted customers with inquiries and provided accurate information on services offered.
- Processed transactions efficiently for customers, including money orders, money wire transfers and bill pay services.
- Coordinated communication between departments to ensure seamless service delivery.
- Delivered high-quality customer service by addressing questions, concerns, and issues, both in person and over the phone.
- Maintained accurate cash-handling practices to ensure balanced tills.
Cashier
H-E-B
09.2024 - 10.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Trained new cashiers on operational procedures and customer service standards.
Customer Service Associate
H-E-B
05.2024 - 09.2024
- Helped large volumes of customers every day with a positive attitude and a focus on customer satisfaction.
- Carefully bagged groceries, and provided carry-out assistance to customers upon request
- Collected and returned shopping carts from parking lot corrals to ensure continuous availability for customers.
To-Go Specialist
Chili's Bar and Grill
06.2022 - 03.2024
- Prepared and packaged customer orders efficiently to ensure timely service.
- Trained new staff on order processing and customer service protocols.
- Maintained cleanliness and organization of the to-go area for optimal efficiency.
- Communicated with kitchen staff to confirm order accuracy before delivery to customers.
Bowling/Arcade Attendant
Schulman's Movie Bowl Grille
03.2021 - 11.2021
- Operated and maintained arcade games, ensuring optimal performance for customer satisfaction.
- Assisted in inventory management, restocking supplies and equipment as needed to enhance operations.
- Maintained bowling lane and pinsetter mechanics, promptly troubleshooting and resolving mechanical issues.
Education
Associate of Arts - Business Administration
Brazosport College
Lake Jackson, TX05-2025
Skills
- Organizational skills
- Customer service
- Teamwork
- Problem-solving
- MS Office proficiency
- Procedural comprehension
Certification
- MOS: Microsoft Office Specialist
Timeline
Business Center Representative
H-E-B
11.2025 - Current
Cashier
H-E-B
09.2024 - 10.2025
Customer Service Associate
H-E-B
05.2024 - 09.2024
To-Go Specialist
Chili's Bar and Grill
06.2022 - 03.2024
Bowling/Arcade Attendant
Schulman's Movie Bowl Grille
03.2021 - 11.2021
Associate of Arts - Business Administration
Brazosport College