Blake Post
Middletown
Summary
Adept at fostering guest relations and enhancing customer satisfaction, my tenure at Texas Roadhouse showcased my ability to excel in high-pressure environments. Mastering POS systems and embodying effective communication, I significantly contributed to repeat business, underscoring my commitment to excellence and team collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Texas Roadhouse
Middletown
06.2017 - Current
- Provided excellent customer service to ensure satisfaction.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Minisink Valley
Slate Hill, NY06-2017
Skills
- Customer service
- POS systems
- Order accuracy
- Food safety
- Cash handling
- Menu knowledge
- Conflict resolution
- Guest relations
- Team collaboration
- Time management
- Effective communication
- Employee training
- Problem solving
- Cleanliness standards
- Relationship management
Affiliations
- Soccer Player
- Tennis Player
Languages
English
Native/ Bilingual
Spanish
Limited
Certification
- Security License
Timeline
Server
Texas Roadhouse
06.2017 - Current
High School Diploma -
Minisink Valley
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