Summary
Overview
Work History
Education
Skills
Timeline
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Blake Smith

Ceres,CA

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

7
7
years of professional experience

Work History

Key Holder

Smoke City
Modesto, CA
01.2024 - 07.2024
  • Verified accuracy of register tills at beginning and end of shift.
  • Inspected physical condition of store premises to identify any maintenance issues.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Assisted customers with product selection and resolving complaints.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Replenished merchandise displays throughout the store as needed.
  • Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.

Night Crew Stocker

Raley's
Modesto, CA
03.2020 - 02.2021
  • Conducted inventory checks to ensure shelves were adequately stocked with products.
  • Checked shipments against purchase orders to verify accuracy of deliveries.
  • Assisted in unloading stock from delivery trucks and stocking shelves.
  • Answered customer inquiries regarding product availability, prices, characteristics.
  • Organized backroom storage areas for efficient product retrieval.
  • Performed regular cycle counts to ensure accuracy of inventory records.
  • Ensured all products were properly labeled and placed on the correct shelf.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.

Warehouse Worker

Amazon
Tracy, CA
09.2019 - 12.2019
  • Provided assistance in loading and unloading containers from ships and trains.
  • Operated scanners, computers, and other equipment to track orders.
  • Transported goods to designated areas within the warehouse facility.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Used scanners to track parcel information, condition or receipt.

Consultative Sales Associate

Sears
Stockton, CA
07.2017 - 07.2018
  • Analyzed customer needs, recommending suitable solutions based on their requirements.
  • Ensured that store shelves were well stocked with merchandise according to corporate guidelines.
  • Tracked inventory levels and maintained accurate records of stock availability at all times.
  • Demonstrated a deep understanding of the product line, offering technical advice when needed.
  • Completed purchases by processing credit and debit cards, cash and personal checks.
  • Used internal system to search and locate desired items in-store, at sister locations or in distribution center.
  • Created price tags and merchandise signs for new items.

Education

Certificate of Bartending - Mixology

ABC Bartending School
Sacramento, CA
02-2019

High School Diploma -

Escalon High School
Escalon, CA
05-2017

Skills

  • Resource Management
  • Sales proficiency
  • Promotional planning
  • Customer Service Management
  • Cash Handling Accuracy
  • Inventory Monitoring
  • Customer Service
  • Product ordering

Timeline

Key Holder

Smoke City
01.2024 - 07.2024

Night Crew Stocker

Raley's
03.2020 - 02.2021

Warehouse Worker

Amazon
09.2019 - 12.2019

Consultative Sales Associate

Sears
07.2017 - 07.2018

Certificate of Bartending - Mixology

ABC Bartending School

High School Diploma -

Escalon High School

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