Blake Sorensen
Fresno,CA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
4
4
years of professional experience
Work History
SERVER
Elbow Room Bar & Grill
02.2022 - Current
- Committed to delivering excellent customer service while working in a fast-paced environment
- Prepared and presented food
- Helped customers select from the menu generating a 10% increase in hourly revenue
- Greeted and accommodated guests, building positive experience from first interaction
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
- Handled upwards of $500 daily and ensured cash register was secure and organized
SALES ASSOCIATE
Tilly's
10.2020 - 06.2021
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers, often containing upwards of $1,000+
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously to ensure 100% customer satisfaction
- Executed strategic up-selling initiatives, including targeted recommendations for accessories and complementary purchases, resulting in a revenue increase of 15%
- Provided accurate information about products, prices, and availability both in person and over the phone
Education
BACHELOR OF SCIENCE (B.S.) IN COMPUTER INFORMATION SYSTEMS CANDIDATE -
California State University-Fresno
12.2025
Skills
- Inventory Control
- Product Sales
- Payment Processing
- Business Development
- Service prioritization
- Cash Handling
- Technical Support
- Issue Resolution
- Software experience
- Technical Troubleshooting
References
References available upon request
Timeline
SERVER
Elbow Room Bar & Grill
02.2022 - Current
SALES ASSOCIATE
Tilly's
10.2020 - 06.2021
BACHELOR OF SCIENCE (B.S.) IN COMPUTER INFORMATION SYSTEMS CANDIDATE -
California State University-Fresno
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