Blake Taylor
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
16
16
years of professional experience
Work History
Cook
The Fireside
10.2022 - 01.2024
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Supervisor/ Lead Server
Southpark Seafood
05.2011 - 02.2021
- Fast-paced, high volume restaurant with a focus on sustainability and local purveyors in the heart of Portland's Cultural District
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and positivity
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Enhanced customer experience by providing attentive and personalized service during their dining visit.
Bartender
Captain Ankeny's Well
03.2008 - 12.2010
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Education
Bachelor of Science Sociology -
Portland State University
Portland, ORSkills
- Priority Management
- Safe Food Handling
- Food and Beverage Pairings
- Wine Pairing Knowledge
- Allergy Awareness
- Suggestive Selling
- Guest Engagement
- Wine Service
- Sales Techniques
- Self-Motivated
- Punctual
Timeline
Cook
The Fireside
10.2022 - 01.2024
Supervisor/ Lead Server
Southpark Seafood
05.2011 - 02.2021
Bartender
Captain Ankeny's Well
03.2008 - 12.2010
Bachelor of Science Sociology -
Portland State University
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