Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Blake Wagner

Rochester,MN

Summary

Motivated professional with a strong work ethic and proven adaptability. Demonstrates exceptional interpersonal skills and excels in customer service, multitasking, and time management. Capable of mastering new skills quickly and working effectively without supervision. Committed to enhancing customer experiences and supporting team objectives.

Overview

7
7
years of professional experience

Work History

Service Manager

Hy-Vee
Rochester, MN
02.2024 - 05.2025
  • Trained and supervised staff on service protocols and procedures to enhance performance.
  • Addressed customer inquiries and resolved issues promptly, ensuring satisfaction.
  • Implemented service improvement initiatives that boosted team effectiveness.
  • Collaborated with departments to streamline service delivery processes and improve efficiency.
  • Managed service staff, maintaining compliance with company policies and standards.
  • Prioritized and delegated daily tasks to achieve project goals efficiently.
  • Assisted with various duties during peak periods or employee absences to maintain operations.
  • Facilitated communication between service department and other divisions for seamless operations.

Owner/Manager of Operations

Kitsap Wellness Center
Poulsbo, WA
02.2018 - 11.2022
  • Managed daily operations, ensuring efficient center functionality and compliance with regulations.
  • Developed wellness programs to improve client health outcomes and overall well-being.
  • Trained and mentored staff on customer service skills and wellness practices.
  • Oversaw client consultations to evaluate individual wellness needs effectively.
  • Coordinated marketing campaigns to promote center services and increase visibility.
  • Collaborated with healthcare professionals to offer comprehensive care options.
  • Maintained client relationships through exceptional customer service.
  • Identified opportunities for growth, expansion, and diversification within the business.

Education

Doctor of Chiropractic

Palmer College of Chiropractic
San Jose, CA
03-1993

Chemistry

University of Minnesota
Minneapolis, MN
06-1989

Skills

  • Problem solving
  • Customer service
  • Multitasking
  • Communication skills
  • Team collaboration
  • Stress management
  • Analytical thinking

References

References available upon request.

Timeline

Service Manager

Hy-Vee
02.2024 - 05.2025

Owner/Manager of Operations

Kitsap Wellness Center
02.2018 - 11.2022

Doctor of Chiropractic

Palmer College of Chiropractic

Chemistry

University of Minnesota

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