Emily Calloway
Melbourne,USA
Summary
Mental health professional with 3+ year(s) of experience with providing therapeutic services for children and adolescents, with a proven track record of maintaining professional relationships with patients. As well as a sharp-eyed, motivated, and reliable employee with 6+ years of experience ensuring seamless customer transactions, service, and thriving sales, managing inventory, and adhering to departmental policies. Prepared to bring valuable experience to a new role. Known for implementing effective behavior plans and contributing to client progress. Proven ability to collaborate with team members and adapt to dynamic environments, leveraging skills in data-driven decision-making and client engagement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
RBT
Ember Academy/ABA
Melbourne, FL
05.2025 - Current
- Collaborated with families to tailor interventions that align with each child's unique needs.
- Monitored and analyzed behavioral data to adjust treatment strategies in real-time.
- Assisted in training new staff on protocols for implementing Behavior Intervention Plans.
- Engaged with community resources to support children's development and family needs.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
RBT
Hopebridge
11.2024 - 05.2025
- Follows individualized Behavior Intervention Plans (BIPs) to address skill development, communication, and behavior management goals.
- Records accurate, detailed data on the child’s behaviors, progress, and responses to interventions during each session.
- Utilizes evidence-based techniques to teach social, communication, and daily living skills, while reinforcing positive behaviors.
- Works closely with Board Certified Behavior Analysts (BCBAs), parents, and other professionals to ensure consistent implementation of treatment plans.
Social Worker
Richmond County Department of Social Services
Rockingham, NC
02.2023 - 03.2024
- Furnished all required client support and services on a case-by-case basis.
- Strong knowledge of relevant state and federal childcare legislation
- Interviewed, assessed, and evaluated multiple parties during investigations.
- Evaluated risk to children and determine appropriate interventions, when necessary.
- Attended court as scheduled providing recommendations as approved by the supervisor.
Activity Therapist Assistant
South Carolina Department of Mental Health
Columbia, SC
05.2022 - 01.2023
- Develop treatment plan goals for patients/clients to meet during recreational groups and activities.
- Created, developed, and implemented therapeutic groups for patients.
- Delivered first-rate care to mentally ill, emotionally disturbed, and developmentally disabled patients. Documented the therapeutic groups based on each patients clinical response.
- Worked with members of the patients treatment teams to ensure each patient was given the appropriate groups and activities to reach their individual treatment needs and goals.
- Used therapeutic communication skills to avoid power struggles, remain calm, and effectively handle crisis situations.
Therapeutic Assistant
South Carolina Department of Mental Health
Columbia, SC
08.2021 - 05.2022
- Created, developed, and implemented diversionary groups for patients that diverted the patients from experiencing negative thoughts and behaviors.
- Documented the therapeutic and diversionary groups based on each patients clinical response.
- Worked with members of patients treatment teams to ensure each patient was given the appropriate groups to reach their individual treatment needs and goals.
- Used therapeutic communication skills to avoid power struggles, remain calm, and effectively handle crisis situations.
- Delivered first-rate care to mentally ill, emotionally disturbed, and developmentally disabled patients
Therapeutic Intern (Human Services Specialist I)
South Carolina Department of Mental Health
Columbia, SC
01.2021 - 08.2021
- Worked with nursing team members and clinical staff to set and maintain appropriate limits on patients' behaviors.
- Observed individuals to effectively anticipate, prevent, or de-escalate destructive, aggressive, and violent behavior.
- Helped patients with activities of daily living requirements, including feeding, bathing, dressing, and ambulating.
- Delivered first-rate care to mentally ill, emotionally disturbed, and developmentally disabled patients.
- Worked with doctors, psychologists, and recreational therapists to help patients return to their communities.
- Used therapeutic communication skills to avoid power struggles, remain calm, and effectively handle crisis situations.
Front Desk Associate and Night Auditor
Courtyard by Marriot
Cayce, SC
03.2019 - 01.2021
- Provided customer service and gave guests information on shopping, dining, entertainment and travel directions.
- Made changes and confirmed reservations by means of the hotels management system.
- Handled guest check-in and check-outs professionally and in a welcoming and specialized manner.
- Assisted other departments in the company as needed.
- Verified that all updated reports had been run, and kept records of room availability and guests' accounts. (Night Audit)
- Posted charges of food, room and telephone to to the hotel management system. (Night Audit)
Social Media and Content Creator
US Addictions
Cheraw, SC
04.2017 - 02.2019
- Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
- Created, pitched, and executed multi-channel social media content strategies that built brand awareness, increased engagement, and inspired audiences to act
- Wrote and edited a broad range of SEO-rich content for digital publication, including blog posts, video scripts, website content, social media posts, and photo captions
- Stayed abreast of current trends and best practices to identify opportunities for innovation and formulate recommendations for captivating, social-first content
Education
Bachelors of Science - Human Services
University of South Carolina Beaufort
05-2022
Master of Science - Counseling
Capella University
12-2027
Skills
- Communication skills, Proficient in Tableau, Microsoft word, Leadership, Crisis intervention, Customer service, Computer literacy
- Applied behavior analysis
- Social skills development
- Discrete trial training
- Token economy systems
- Collaboration with professionals
- Natural environment training
- Behavior intervention plans
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Trained in crisis prevention/intervention (PCM/Safety Care if you want to include that)
- Experience working with children with autism in both structured and natural environments
- Familiarity with data tracking systems and behavioral assessment tools (ABLLS, QABF, etc.)
- Demonstrated strong time management by balancing full-time work with graduate-level coursework
- Provided direct support to individuals and families navigating behavioral, emotional, and environmental challenges
- Connected clients with community resources (housing, food assistance, healthcare), improving overall stability and well-being
Certification
RBT Certified, CPR/AED, QPR Suicide Prevention, Counseling on Access to Lethal Means, Transgender Sexual Identity Inclusion
Languages
English
Native or Bilingual
Timeline
RBT
Ember Academy/ABA
05.2025 - Current
RBT
Hopebridge
11.2024 - 05.2025
Social Worker
Richmond County Department of Social Services
02.2023 - 03.2024
Activity Therapist Assistant
South Carolina Department of Mental Health
05.2022 - 01.2023
Therapeutic Assistant
South Carolina Department of Mental Health
08.2021 - 05.2022
Therapeutic Intern (Human Services Specialist I)
South Carolina Department of Mental Health
01.2021 - 08.2021
Front Desk Associate and Night Auditor
Courtyard by Marriot
03.2019 - 01.2021
Social Media and Content Creator
US Addictions
04.2017 - 02.2019
Bachelors of Science - Human Services
University of South Carolina Beaufort
Master of Science - Counseling
Capella University
Presidents List - Undergraduate
Recognized on the President’s List for academic excellence, reflecting strong time management, discipline, and commitment to high performance