Blakelie Allen
Statesboro,GA
Summary
Dynamic Pharmacy Technician and Sales Associate with a proven track record at Walker Pharmacy & Gifts and Tonyas Treasures Boutique. Excelled in customer service and inventory management, enhancing patient confidentiality and sales targets. Skilled in problem-solving and creative thinking, adept at using persuasive communication to meet and exceed objectives.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Walker Pharmacy & Gifts
12.2023 - 01.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Collected co-payments or full payments from customers.
Sales Associate
Tonyas Treasures Boutique
12.2021 - 12.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Educated clients on current promotional offerings and products using persuasive tactics.
- Collaborated with team members to achieve monthly sales targets.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Education
Biology
Georgia Southern University
Statesboro, GAHigh School Diploma -
Abeka Academy
Pensacola, FL2021
Skills
- Problem-solving skills
- Confidentiality and HIPAA
- Answering customer questions
- Advanced math skills
- Customer service
- Data entry
- Creative thinking
- Inventory management
Timeline
Pharmacy Technician
Walker Pharmacy & Gifts
12.2023 - 01.2025
Sales Associate
Tonyas Treasures Boutique
12.2021 - 12.2022
Biology
Georgia Southern University
High School Diploma -
Abeka Academy
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