BLAKE PATTERSON
Atlanta,GA
Summary
Professional Services executive with 15 years of experience leading global delivery, revenue, margin, and talent transformation across enterprise SaaS organizations, including MongoDB, VMware, AirWatch, and Epic. Proven ability to scale and operationalize service motions, build differentiated service portfolios, and align Professional Services with Sales and Product to protect ARR, unlock growth, improve execution rigor, and deliver measurable customer outcomes.
Overview
15
15
years of professional experience
Work History
RVP, AMER Services Sales
MongoDB
Atlanta, Georgia
05.2025 - Current
- Delivered 15% over-attainment in Q3 ($12.7M), and on track for approximately 30% ($15.4m) over-attainment in Q4, restoring execution rigor and predictability during a period of GTM and organizational change.
- Increased services attach and deal quality by earning earlier influence in the sales cycle, and strengthening partnerships with regional and segment sales leadership.
- Ambassador on a company-wide executive transformation initiative focused on scaling MongoDB GTM to grow from $2B to $5B in revenue, contributing insights into customer onboarding, services strategy, and account team structure to support durable growth.
- Led the transition of Services Sales from Professional Services into the Sales organization, where we are redefining operating cadence, ownership, and incentives to better align services outcomes with core GTM.
Director, Global Services Sales Productivity
MongoDB
Atlanta, USA
05.2022 - 05.2025
- Partnered cross-functionally with Sales, Product, Finance, and Delivery to translate customer demand into commercial offerings, achieving balance in growth, margin awareness, and time to value.
- Conceptualized and launched a subscription service offering end-to-end (market positioning, sales motion, enablement, pricing, and packaging), generating $7M+ in bookings within six months of launch.
- Owned Services Sales GTM and onboarding, transforming Professional Services from bespoke motions into scalable, repeatable offerings aligned to Sales and Product priorities, enhancing service delivery.
- Led initiatives focused on time-to-value and margin-aware sales, positioning Professional Services as a strategic growth lever that contributed to top-line growth while safeguarding bottom-line impact.
Manager & Director, Solution Delivery
VMware
Atlanta, USA
10.2016 - 05.2022
- Built and scaled high-performing delivery teams by recruiting, onboarding, and developing senior consultants, architects, and strategic partners, ensuring VMware PSO had the right talent mix (internal and external) to support enterprise growth.
- Led and advocated for geographically distributed teams, coaching against both business and individual performance objectives (MBOs), while building a culture of accountability, growth, and delivery excellence.
- Built and maintained a strong partner ecosystem, overseeing onboarding, mentorship, and project assignment to extend delivery capacity and scale, without sacrificing quality.
- Partnered with Resource Management and PMO to optimize staffing velocity and utilization, accelerating time to value while protecting customer experience and margin outcomes.
- Established executive-level visibility into services performance (revenue, margin, pipeline, capacity), improving planning, forecasting confidence, and leadership decision-making.
Senior Consultant
VMware
Atlanta, USA
01.2015 - 10.2016
- Built deep customer trust by translating complex technical solutions into clear business outcomes, consistently positioning my role as a long-term partner, rather than a point-in-time advisor.
- Earned expansion and follow-on services opportunities through strong execution, executive communication, and measurable delivery outcomes, contributing to sustained account growth and customer advocacy.
Demo Team, Implementation Coordinator, Manager
Epic Systems
Madison, USA
02.2011 - 01.2015
- Served in customer-facing and delivery leadership roles, engaging C-suite and clinical stakeholders through live enterprise demos, and acting as the primary bridge into Professional Services for complex healthcare implementations.
- Led large-scale, multi-year implementations, coordinating cross-functional teams (5–25 resources) across PMO, Change Management, Sales, Support, and executive steering committees to deliver outcomes on time and on budget.
- Owned mission-critical integrations and regulatory initiatives, partnering with Product and R&D to define requirements, influence product roadmap decisions, and guide industry-wide adoption of FDA UDI standards.
Education
Bachelors - Building Construction and Project Management
GEORGIA INSTITUTE OF TECHNOLOGY
Atlanta, GA12.2010
Advanced Project Management -
Stanford
Stanford Online01.2017
Skills
- PS Strategy & P&L Ownership
- Services GTM & Revenue Growth
- Global Delivery & Capacity Planning
- Talent Development & Enablement
- Executive Stakeholder Management
- Operating Cadence, KPIs, Forecasting
Accomplishments
MongoDB: Stabilized Americas Services Sales following consecutive quarters of underperformance by resetting operating rigor and execution discipline, re-establishing a credible path to board plan; delivered 15% over-attainment in Q3 ($12.7M) with strong momentum into Q4 and multiple paths to exceed FY26 quota.
MongoDB: Launched and scaled a new Professional Services offering, generating $7M+ in services bookings with 100% Engagement Manager adoption within six months, driving enterprise customer uptake (driving top-line ARR growth, while also ensuring our customers are controlling their growth), renewal support, and increased long-term account stickiness.
VMware: Built and led a cross-geo delivery team to accelerate time-to-kickoff across a 60+ project pipeline, reducing kickoff delays from ~6 weeks to 3 business days by introducing engineered labor standards across critical implementation phases—improving customer experience and revenue predictability.
MongoDB: Launched and scaled a new Professional Services offering, generating $7M+ in services bookings with 100% Engagement Manager adoption within six months, driving enterprise customer uptake (driving top-line ARR growth, while also ensuring our customers are controlling their growth), renewal support, and increased long-term account stickiness.
VMware: Built and led a cross-geo delivery team to accelerate time-to-kickoff across a 60+ project pipeline, reducing kickoff delays from ~6 weeks to 3 business days by introducing engineered labor standards across critical implementation phases—improving customer experience and revenue predictability.
Timeline
RVP, AMER Services Sales
MongoDB
05.2025 - Current
Director, Global Services Sales Productivity
MongoDB
05.2022 - 05.2025
Manager & Director, Solution Delivery
VMware
10.2016 - 05.2022
Senior Consultant
VMware
01.2015 - 10.2016
Demo Team, Implementation Coordinator, Manager
Epic Systems
02.2011 - 01.2015
Bachelors - Building Construction and Project Management
GEORGIA INSTITUTE OF TECHNOLOGY
Advanced Project Management -
Stanford