Blanca Espino
Las Vegas,NV
Summary
Highly motivated and energetic server. Passionate about providing guests the most outstanding experience. Always learning new procedures and skills to enhance level of service. Very effective in high-volume environments. Always focus on efficiency and quality of service.
Overview
18
18
years of professional experience
Work History
In Room Dining Server
The Fountainbleu Las Vegas
12.2023 - Current
- Enhanced guest satisfaction by delivering timely and accurate in-room dining orders.
- Provided personalized service to guests, accommodating special requests whenever possible.
- Prepared special services for guests such as honeymoon and other romantic packages.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
In-Room Dining and Hospitalities Server
ARIA Resort & Casino Las Vegas
12.2009 - 12.2023
- Receive rooms/suites orders and relay to kitchen staff with accuracy. Deliver to guests at their rooms always looking to provide extra service opportunities.
- Set up and broke down VIP LOUNGE buffet organizing components logically.
- Coordinate with food preparation staff for time plating and delivery of meals in events up to 50 people
- set up of banquet food stations to service hospitalities and events at suites and meeting rooms.
- Set up banquet tables and rolling tables for diversity of event types, following strict service standards.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations.
In-Room Dining Server
Wynn Las Vegas
03.2009 - 03.2011
- Handled food and beverage orders for up 20 guests, delivering promptly to their suites.
- Performed opening and closing duties for banquet events, following checklist to restock supplies and clean up all service areas.
In-Room Dining and Events Server
The Signature At Mgm Grand
04.2006 - 11.2009
- Took orders and delivered dining orders to hotel guests and set up at their dining room.
- Served appetizers, delivered entrees, and refilled beverages for banquets at events up to 50 guests.
- Set up dining tables to prepare for diversity of event types, following strict service standards.
- Work effectively in fast-paced environments
- Skilled at working independently and collaboratively in a team environment
Education
Associate of Science - Restaurant And Food Services Management
College of Southern Nevada
Las Vegas, NV05.2004
Skills
- Food and Beverage Service
- Special Events
- Buffet Setup and Takedown
- Room Service
- Banquet Coordination
- Full Service Dining
- Beverage Making and Delivery
- Table and Tray Bussing
- Service Bar Restocking
- Place Settings
- High-Volume Environments
- Warm and Friendly
- Service Quality
Additional Information
Completed the Court of Master Sommeliers Introductory level. June, 2023.
Wine and Champagne service.
Basic bartending and beverage serving skills.
Languages
Spanish
Native or Bilingual
French
Professional Working
Timeline
In Room Dining Server
The Fountainbleu Las Vegas
12.2023 - Current
In-Room Dining and Hospitalities Server
ARIA Resort & Casino Las Vegas
12.2009 - 12.2023
In-Room Dining Server
Wynn Las Vegas
03.2009 - 03.2011
In-Room Dining and Events Server
The Signature At Mgm Grand
04.2006 - 11.2009
Associate of Science - Restaurant And Food Services Management
College of Southern Nevada
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