Blanca Espinosa
HOUSTON,TX
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Hands-on professional with capabilities in multitasking. Recognized for dynamic work ethic and team player attitude. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
18
18
years of professional experience
Work History
Office Clerk
KIPP Academy Middle School
2005.10 - Current
- Enhanced communication between staff and parents by effectively managing approximately 30 phone calls per day.
- Collaborate managing arrival and dismissal process on our campus, ensuring safety and well-being of everyone involved.
- Contributed to student enrollment growth by accurately processing registration documents and verifying information.
- Managed financial transactions for school reconciling accounts and expenses reports.
- Maintained organized and clean office environment to boost staff productivity and overall morale.
- Provided exceptional customer service to visitors, answering inquiries professionally and directing them to appropriate personnel.
- Aided in maintaining safe campus by monitoring visitor access points and ensuring proper sign-in procedures were followed.
- Maintained confidentiality of sensitive information pertaining to students'' academic records and personal matters.
- Regularly updated student contact information in Skyward allowing for efficient communication with families.
- Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
- Organized and managed school records, student documentation and administrative communications.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized Skyward software to record and track students information.
- Supported staff on special assignments events and teachers and students rewards
- Supported organizing EOY School trips
Summer Technology Assistant
KHHS
2022.05 - 2022.06
- Managed IT inventory effectively, ensuring adequate resources were available for daily operations .
Education
GED -
HDAE
Houston12.2023
Skills
- Warmly welcoming and receiving students, parents, and visitors
- Collaborate to facilitate arrival and dismissal process of students, ensuring a smooth and safe transition from school to home while prioritizing the safety and well-being of everyone involved.
- Answering calls from parents, students, or other stakeholders.
- Documenting and updating changes in dismissal procedures when parents requested.
Reception:
Operations:
Call Handling:
Finances:
- Step-by-step process for processing and coding expenses incurred on school credit card, finance processes reimbursement payments to staff, quotes, and processing of purchase Orders totaling near $ 85,000
- Print and distribute Lunch cards for students establishing protocols for replacing lost or damaged lunch cards
- Assuring that parents and students have access to latest menu information
- Reserve spaces for school events, reserve buses and lunch requests for school field trips
- Communicate necessary schedule changes with regional stakeholders with regional stakeholders when meal times need adjustment
Child Nutrition:
Space Reservations:
Languages
Spanish
Native or Bilingual
Timeline
Summer Technology Assistant
KHHS
2022.05 - 2022.06
Office Clerk
KIPP Academy Middle School
2005.10 - Current
GED -
HDAE
Similar Profiles
Gabriela GilGabriela Gil
Clinic Coordinator at KIPP Texas Public Schools - Southwest CampusClinic Coordinator at KIPP Texas Public Schools - Southwest Campus
Jessica LorientJessica Lorient
6th Grade ELA at KIPP Academy Middle6th Grade ELA at KIPP Academy Middle
NeQuana AlexanderNeQuana Alexander
Behavior Interventionist at Kipp Impact Middle SchoolBehavior Interventionist at Kipp Impact Middle School