Blanca Garcia
1022 N Center Sreet Joliet,Illinois
Summary
Bilingual banking professional with 4+ years of experience in teller operations and member service. Skilled in daily financial transactions, vault balancing, and resolving issues with digital banking and cards. Reliable, organized, and committed to delivering excellent service in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Member Service Specialist
Abri Credit Union
Romeoville, IL
09.2021 - Current
- Process deposits, withdrawals, loan payments, and mailed transactions.
- Open/close the branch and balance drawers and vaults.
- Assist members with card issues, online banking, and loan inquiries.
- Handle debit/credit card pickups and manage coin machine maintenance.
- Schedule appointments and support front-desk operations.
- Scan documents and ensure secure recordkeeping.
Education
Associate Degree - Arts
Joliet Junior College
Joliet, IL05.2025
High School Diploma -
Joliet Central High School
Joliet, IL01.2022
Skills
- Microsoft Office proficiency
- Digital tools expertise
- Time management skills
- Organizational abilities
- Bilingual communication
- Problem resolution techniques
- Banking systems knowledge
- Technical support
- Branch operations management
- Cash handling accuracy
- Customer service excellence
- Card and digital banking support
- Member communication strategies
- Team collaboration
Certification
Microsoft Office Specialist (Certified)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Member Service Specialist
Abri Credit Union
09.2021 - Current
Associate Degree - Arts
Joliet Junior College
High School Diploma -
Joliet Central High School
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