Blanca Hernandez
Miami,USA
Summary
Many years of management experience, sales skills, customer service skills.
Overview
21
21
years of professional experience
Work History
Call Center Services Representative
DCF
Miami, FL
05.2026 - Current
- Assisted customers with inquiries, applications and support for public assistance programs.
- Managed a high volume of inbound calls daily.
- Determine and review client eligibility for financial, medical or food assistance programs.
Office Manager
Open Sea Sales & Repairs
Miami, US
09.2013 - 10.2025
- Management, sales, repair & customer service.
- Managed daily office operations for a sales and boat repairs company.
Family Service Counselor
Sci
Miami, FL
06.2014 - 08.2024
- Assisted families in understanding funeral and memorial service options.
- Provided emotional support and guidance to grieving families during arrangements.
- Maintained accurate records of client interactions and service details.
Sales Manager
Advantage Rent A Car
Miami, US
07.2009 - 08.2013
- Management duties.
- Supervised the personnel at the office.
- Business and administrative experience.
Location Sales Manager
Budget Rent A Car
Miami, US
02.2006 - 06.2009
- Training sales agents, supervised office personnel.
- Administrative & business fleet operation.
- Daily sales reports.
Education
Bachelor Degree - B.A. Communications
St Thomas University
Miami, FLAssociate - A.A. fashion Merchandise & Fashion Design
Miami International University
Miami, FLSkills
- Management skills
- Customer service skills
- Building top leaders in sales
- Computer skills
- Training
- Sales Management
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Call Center Services Representative
DCF
05.2026 - Current
Family Service Counselor
Sci
06.2014 - 08.2024
Office Manager
Open Sea Sales & Repairs
09.2013 - 10.2025
Sales Manager
Advantage Rent A Car
07.2009 - 08.2013
Location Sales Manager
Budget Rent A Car
02.2006 - 06.2009
Bachelor Degree - B.A. Communications
St Thomas University
Associate - A.A. fashion Merchandise & Fashion Design
Miami International University