Office & Sales Support / Customer Service
- Managed incoming and outgoing customer calls
- Assisted customers with orders, questions, and scheduling
- Prepared invoices and maintained organized recordsProvided sales support and customer service assistance
- Handled difficult customer situations professionally and effectively de-escalated concerns
- Assisted with day-to-day office operations and multitasking responsibilities
- Coordinated communication between customers and production staff
- Maintained professionalism while working in a fast-paced environment
