Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Blanca Lool

West New York,NJ

Summary

At Cafe Tospia, I excelled as a Barista Manager, mastering customer service and quality control, significantly enhancing customer satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

4
4
years of professional experience

Work History

Barista Manager

Cafe Tospia
West New York, NJ
03.2021 - 12.2024
  • Customer Service: Respond to customer issues or questions, and also make customers happy.
  • Staff management: Hire, train, and schedule baristas, and cashiers.
  • Inventory: Maintain inventory levels.
  • Sales: Track sales, follow sales goals, make promotions, and add new items to the menu.
  • Quality: Ensure product quality and cleanliness.

Education

Clinical Medical Assistant (CMA)

Finlay Medical Training Institute
West New York, NJ
08-2024

Phlebotomy Technician (PT)

Finlay Medical Training Institute
West New York, NJ
08-2024

E.K.G Technician (ET)

Finlay Medical Training Institute
West New York, NJ
08-2024

High School Diploma -

Memorial High School
West New York, NJ
06-2020

Skills

  • Customer service
  • HIPPA Complience
  • Problem-solving aptitude
  • Supply ordering
  • Cleanliness standards
  • POS systems

Languages

English
Limited
Spanish
Native/ Bilingual

Timeline

Barista Manager

Cafe Tospia
03.2021 - 12.2024

Clinical Medical Assistant (CMA)

Finlay Medical Training Institute

Phlebotomy Technician (PT)

Finlay Medical Training Institute

E.K.G Technician (ET)

Finlay Medical Training Institute

High School Diploma -

Memorial High School

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Blanca Lool