Blanca Pérez De Chinea

Inventory-packing organizer.

• Bake the majority of Donuts, different kinds of bread, and pastry for the production of the day.

• The prep cook handles the majority of the prep for all ingredients going into dishes during service. Also I am responsible for providing prompt and friendly customer service from the main line of the restaurant. I assist customers taking in store and online orders.
• Coordinated and supervised team members to ensure efficient restaurant operations.
• Implemented effective training programs to enhance staff performance and customer service.
• Managed inventory and supplies, optimizing cost control measures.
• Promoted a positive work environment, fostering employee engagement and retention.
• Implemented customer feedback strategies to continuously improve service quality.

• Successfully led and motivated teams to achieve common goals in a fast-paced environment.
• Demonstrated excellent organizational skills in managing schedules, reservations, and customer interactions.
• Maintained a positive and welcoming attitude, ensuring a pleasant experience for guests.
• Collaborated with colleagues to resolve customer concerns and enhance overall satisfaction.
• Contributed to the development of standard operating procedures for service delivery.