BLANCA N. Tovar
Martinsburg,WV
Summary
Bi-lingual service-oriented professional experienced in many aspects of customer service as well as production, packing, and retail. Background includes 15 years of success with various agencies in various positions. Recognized for an ability to improve section efficiency as well as productivity and increased customer service satisfaction. Has also acquired varied unique skills such as cake decorating and assembly line maintenance. Recognized for ability to prepare workforces for any situation and any job.
Overview
22
22
years of professional experience
Work History
Office Assistant
Hagerstown Neighborhood Development Partnership
05.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Collaborated with real estate agents, attorneys, title companies.
- Empowered clients to make informed decisions on their housing options by delivering educational workshops.
- Continuously updated professional knowledge by attending industry conferences and participating in relevant training opportunities to better serve clients'' needs.
Powertrain Assembler
Volvo Group
02.2022 - 08.2022
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Manufacturing Specialist/Lead Production Specialist
Tecnimark
03.2019 - 12.2021
- Lead Production Specialist/Equipment Maintainer/Assistant Trainer/Accurate Record Keeper
Store Associate/Customer Relations/Assistant Trainer
Macy's Distribution Center
11.2015 - 02.2019
- Packer/Exceptions Trainer-Warehouse Associate and Warehouse trainer
Assistant Manager
Cold Stone Creamery
08.2014 - 11.2015
- Assisting in Managing all areas of Operations
Store Associate
Bed Bath and Beyond
09.2013 - 11.2015
- Store Stocker
Assistant Manager
Cold Stone Creamery
03.2010 - 03.2013
- Assisting in Managing all areas of Operations
Packer/Puller
Randstad/Corporate Color
11.2009 - 02.2010
- Merchandise puller, inventory specialist and packer/shipper
Assembler Technician
Manpower/AeroFlex/Winschel
09.2004 - 02.2007
- Assembly technician and equipment manager
Box Machine Operator
Randstad/Morning Star
06.2004 - 09.2004
- Packer/shipper
Equipment Custodian/Assembly Line Technician
Trans-Tech Inc.
10.2003 - 04.2004
- Equipment Custodian and Line Technician
Production Line Technician
Melnor Inc.
11.2002 - 12.2002
- Line Technician/Equipment Custodian
Education
High School Diploma -
Emilio Scharon Rodriguez
San Sebastian, PR03.1996
Skills
- Management
- Packing/assembly line specialist
- Customer Focus
- Equipment Maintenance
- Skilled Professional
- Microsoft Office
- Various databases
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
Awardsrecognition
Consistently lauded for professionalism, reliability, and responsibility.
Jobrelatedtrainingcertification
- Fluent in English and Spanish and an excellent communicator
- Certified Professional Food Manager
- DOT Hazardous Materials Training
Middleinitial
N.
Citizenship
US Citizen
Timeline
Office Assistant
Hagerstown Neighborhood Development Partnership
05.2023 - Current
Powertrain Assembler
Volvo Group
02.2022 - 08.2022
Manufacturing Specialist/Lead Production Specialist
Tecnimark
03.2019 - 12.2021
Store Associate/Customer Relations/Assistant Trainer
Macy's Distribution Center
11.2015 - 02.2019
Assistant Manager
Cold Stone Creamery
08.2014 - 11.2015
Store Associate
Bed Bath and Beyond
09.2013 - 11.2015
Assistant Manager
Cold Stone Creamery
03.2010 - 03.2013
Packer/Puller
Randstad/Corporate Color
11.2009 - 02.2010
Assembler Technician
Manpower/AeroFlex/Winschel
09.2004 - 02.2007
Box Machine Operator
Randstad/Morning Star
06.2004 - 09.2004
Equipment Custodian/Assembly Line Technician
Trans-Tech Inc.
10.2003 - 04.2004
Production Line Technician
Melnor Inc.
11.2002 - 12.2002
High School Diploma -
Emilio Scharon Rodriguez
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